ok dah leh masuk PSN.. and DL demo U2... laju sial.

anyone have the URL to ping PSN or not? TMNET told me to do this

izzit is cause by earthquake near hawaii?

Bandar Sri Damansara area, can't login at all with streamshit

all ISP here same la (1 Malaysia.. ).... they use same TMNUT line... 1 malaysia podewin

i have been connected for 5 mins hope this lasts

TMnut CS Supervisor  : You don't have to swear I'm a proffesional

ME : You?? Proffesional what a joke, it almost made up for 90 mins of wasted time.

that was after he said we dont support ps3 we only support windows and mac.... lol

i hope tmnet dont adopt super-aggressive approach like some ISPs in Europe.

Extreme cases some heavy users got their contract terminated. thats scary.

Thats why online gaming is affected as well.

Even tho we signed up for unlimited broadband package, there's Fair Usage Policy... sigh

Hey guys. Just logged on to say that if you wanna lodge a proper complaint against TMNet make sure you call them up first and get a report number for your issue. Doesn't matter if they give you the usual runaround (e.g. "is your wifi working?, "can you check the speedometer", etc.)

They gave me that stuff earlier and a local technician later contacted me. We talked about it and he confirmed that it was definitely not a local issue but something to do with the settings in KL, whom he acknowledged simply passed the buck onto him even though there's nothing to be done with that.

Anyway, once you have the report number go over to http://complaint.cfm.org.my/ and sign up for an account.

Log in and place a report for Poor Service and explain what you understand of the issue we're currently facing -- "Websites not loading up, have to constantly refresh to get anything to work, loss of productivity", etc and provide the date since you started experiencing the problem (Should be around 29 September or 30 September) with as much detail as you can spare. Write down in the form about what you think of the issue (that it's related to throttling, IP headers, or whatever) and mention that sending a technician down to fix your line locally won't do anything because it is an issue on the ISP side and has nothing to do with the phone line.

In my own letter I added at the end that I want TMNet to admit that they have a problem that's currently going on that many users are suffering from and that they need to acknowledge and fix it and revert the settings back to the way they were before, or at least fix it so that the websites don't have any more loading issues.

I submitted my application a few hours ago and the status only just changed to "Pending (Provider Acknowledged)" so TMNet definitely knows about the issue. If enough of us do it they will have no choice but to act on it.

i can log in PSN now...how about u guys?

tried again just now

usa = timeout
jp = timeout
uk = ok
my = ok

218.111