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 PSN down?, Maintenance?

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TSamazon83
post Sep 30 2009, 07:53 AM, updated 17y ago

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I'm not able to login PSN from US, MY, SG, UK, AU, JP. T_T what happen to PSN? Do you guy facing same issue with me? from penang.

29 Sept 2009 starting down until today sad.gif , ask them to check this forum we have so many ppl facing same problem. mad.gif

I think the best is open the ticket with TMNUT and SONY center together and looking on the issue.

Guy please do escalation, the more ppl escalate is the best to make it faster resolve the problem.

Sony PS3 support:
http://asia.playstation.com/my/en/support/contactus/

CS Center and Hotline Information:
Repair Center Information :

Customer Interactive Centre hotline # 1300-88-1233 (Open 9:00 - 18:00 Mon to Fri, excluding Public Holidays)
Location : Sony Service Centre (HQ), B-G-2 Ground Floor, Northpoint, Mid Valley City, No. 1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia.

Customer Service hotline :
1-800-81-4963 (Open 9:00-20:00 Mon – Sun)

TMNUT hot line:
100

This post has been edited by amazon83: Oct 1 2009, 02:50 PM
TSamazon83
post Sep 30 2009, 08:16 AM

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I believe some of the area having the same issue, need to report TM NUT on this else we cannot login PSN.


Added on September 30, 2009, 8:17 amso far having problem area list below:
1. Penang (Streamyx)
2. seri kembangan (Streamyx)

Any other else?


Added on September 30, 2009, 8:18 am
QUOTE(vorchiel @ Sep 30 2009, 08:08 AM)
could login normally just now (20090930 ~0800)
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Where you from? KL which area?

This post has been edited by amazon83: Sep 30 2009, 08:18 AM
TSamazon83
post Sep 30 2009, 08:59 AM

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so far having problem area list below:
(Streamyx User)
1. Penang
2. seri kembangan
3. Seberang Jaya
4. subang jaya
5. kuching sarawak
6. seri kembangan

Working area:
1. pj/sunway area


Someone go reported TMNUT what problem?
TSamazon83
post Sep 30 2009, 09:37 AM

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QUOTE(colt_508 @ Sep 30 2009, 09:21 AM)
err...how can you logon at lowyatt...if this is streamyx problem..

mine MY PSN id cannot logon...so funny US PSN id seem fine to me hmm.gif
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you can online doesn't means you can access or login anything, example last time msn have facing the same issue, user not able to login msn, but other browsing is working fine. smile.gif
TSamazon83
post Oct 1 2009, 06:51 AM

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i get always get this error code, 80710B23 - PlayStation Network is unavailable or too busy to respond.

i believe the problem is come from playstation server.
TSamazon83
post Oct 1 2009, 11:06 AM

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Below link for playstation customer support link:
http://asia.playstation.com/my/en/support/contactus/

Repair Center Information :

Customer Interactive Centre hotline # 1300-88-1233 (Open 9:00 - 18:00 Mon to Fri, excluding Public Holidays)
Location : Sony Service Centre (HQ), B-G-2 Ground Floor, Northpoint, Mid Valley City, No. 1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia.
Customer Service hotline :

Customer Service hotline :
1-800-81-4963 (Open 9:00-20:00 Mon – Sun)

This post has been edited by amazon83: Oct 1 2009, 11:08 AM
TSamazon83
post Oct 1 2009, 02:46 PM

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I think the best is open the ticket with TMNUT and SONY center together and looking on the issue.

Guy please do escalation

Sony PS3 support:
http://asia.playstation.com/my/en/support/contactus/

CS Center and Hotline Information:
Repair Center Information :

Customer Interactive Centre hotline # 1300-88-1233 (Open 9:00 - 18:00 Mon to Fri, excluding Public Holidays)
Location : Sony Service Centre (HQ), B-G-2 Ground Floor, Northpoint, Mid Valley City, No. 1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia.

Customer Service hotline :
1-800-81-4963 (Open 9:00-20:00 Mon – Sun)

TSamazon83
post Oct 1 2009, 07:21 PM

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i try suft playstation US main page super slow, everyone same?
TSamazon83
post Oct 1 2009, 07:47 PM

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the main reason you cannot login i think is this webpage you load very slow
http://www.us.playstation.com/

 

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