I feel totally disappointed by your service crew.
First, I went to Mid Valley 11.11.11 for eyebrow trimming. Surprisingly, there was only one person working there and she was busy doing embroidery for another customer. In a nutshell, there was no one at the counter to service!
Second, I went to Mid Valley again 04.12.11 that was yesterday and your crew was so unprofessional and rude! I waited for a girl named, Liew there for her. And she just pushed me to another girl saying that got another customer waiting for her for long time. I never said I cannot wait, but she was just push me to another person and make me feel like I was begging her?
Next, come the other girl who supposed to do eyebrow trimming for me. I showed her roughly what kind of shape I preferred as based on my previous experience, I mentioned clearly that I would not like my eyebrow to be too fine but your people still make it just a line. This is the 1st time a person from empro told me it is impossible for me to make it like that! I just want it to be natural, impossible? What kind of attitude your team is showing to a client? Furthermore, she was in a rude tone and was like impatient.
Please train your team to be more customer friendly and professional. Your people is getting worst from the many experience I tried in your booth.


Dear all, if you want irresponsible service and rude members to service you, please visit empro.