may i kno is tis included in the warranty? cause it's a phone defect rite? i din drop the phone.. sigh.. kinda worry..
iPhone Club v10 - iPhone related news & Questions, Super-N00b FAQ/Q&A Thread
iPhone Club v10 - iPhone related news & Questions, Super-N00b FAQ/Q&A Thread
|
|
Dec 22 2009, 11:21 AM
Return to original view | Post
#1
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
when i wipe my phone, i notice tat the left side of my iphone screen (near the metalic chrome there) the left side ege near the corner down d way to half middle gone up abit compare to the right side edge. i tot it's d corner n normal.. when i slowly press it using my finger.. i feel the softness of the screen.. (wat i mean is when i press it, it go down a lil n when i let it off, the screen go up slightly a lil) it's normal or nt? i'm afraid after for a long time of usage.. my whole screen will be spoilt n d whole side will be lift up more...
may i kno is tis included in the warranty? cause it's a phone defect rite? i din drop the phone.. sigh.. kinda worry.. |
|
|
|
|
|
Dec 22 2009, 11:52 AM
Return to original view | Post
#2
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
aiks.. actually, kinda hard to xplain by writing tho..
wat i mean is the side edge tat separate the screen n the metallic casing got a very narrow gap rite? suppose shuld be in line.. but my left side of my phone is not in line.. abit go up.. so when u try to touch the side edge of the screen u can actually feel the screen nt in line.. when i lightly press on the side.. the side edge actually can go down.. (like those kind of feel, when u press it thn d side edge go down n when u let go ur finger, it lift up again) hopefully u get wat i mean tho.. QUOTE(geforce88 @ Dec 22 2009, 11:32 AM) This post has been edited by yvonnesoo: Dec 22 2009, 11:52 AM |
|
|
Dec 22 2009, 12:40 PM
Return to original view | Post
#3
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
try oredi.. can't take a screen shot cz it's nt obvious.. need to haf a very close up shot.. unless i use macro lens.. as u kno normal cam is lack of close up.. if too close the image will blur out
QUOTE(keanzteoh @ Dec 22 2009, 11:59 AM) Added on December 22, 2009, 12:49 pmsample of side edge.. sorry for using this pic cz i dun haf any close up pic of my iphone.. i jz wan to show the side edge of the screen... http://img.photobucket.com/albums/v96/ah_h4n/P1040330.jpg the side of the phone go up abit.. nt balance.. nt due to screen protector This post has been edited by yvonnesoo: Dec 22 2009, 12:49 PM |
|
|
Dec 23 2009, 04:55 PM
Return to original view | Post
#4
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(boringpig @ Dec 23 2009, 04:25 PM) i think i know what u're talking about.. yeah.. u got wat i mean. i afraid after some force, sooner or later the lcd will be affected. do u think maxis will warranty on such case? i'm afraid they will jz refurbish or try to pressure n fix down my lcd screen during service n gif it bek to me as a new one. sooner or later the edge will bounce up again or getting worst.. sigh.. hopefully i can get a one to one exchange.. but jz nw i went to 1U Mac fair.. i ask the iphone consultant there, he told me tat 1 to 1 exchange is only limited to 7 days in purchase.. i was huh?? i neva heard from others mention bout tis?? wonder hw true is tis.. bad service no matter maxis or mac (msia).basically the front screen shud be leveled with the rim of the phone.. somehow one corner of the screen got out a little bit.. when u swipe ur finger across the screen, u'll feel a sharp edge.. i had the same too.. but now no more.. i guess that was because i applied some "force" on that corner once in a while.. but not recommended though.. who knows if u've applied too much of force.. |
|
|
Dec 23 2009, 06:03 PM
Return to original view | Post
#5
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(PeeEl @ Dec 23 2009, 05:30 PM) All said and done, just send it in to Maxis. That is no harm in making a try. And there is no such thing as a 7 days period for 1-for-1 exchange. Warranty is for 1 year. yeah planning to go to maxis centre tomolo.. c hw it goes.. n i will insist on 1 to 1 exchange.. if possible who want a refurbish or repair phone rite?? cz i afraid the phone will get worst later on.. who knows.. sigh |
|
|
Dec 23 2009, 10:58 PM
Return to original view | Post
#6
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(PeeEl @ Dec 23 2009, 08:00 PM) If one qualifies for a warranty claim, the telco has the prerogative to either repair(if minor and repairable) or replace the unit. If it is the latter, then in most instances it will be with a refurbished unit. Notwithstanding, such units are usually as good as new. My advice however is when you collect the replacement, is to give it a once over and make sure, particularly physically it is 'good'. ya.. i know. thx for ur advise. physically i can check.. bt internally kinda hard.. sometimes when we c it on the spot is ok.. after a few times of use, probs arise.. haha.. things alwiz happen unpredictable.. yea.. it depends on luck.. |
|
|
|
|
|
Dec 24 2009, 02:54 AM
Return to original view | Post
#7
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(nokia2003 @ Dec 23 2009, 11:12 PM) that is why, you should always purchase an iPhone with local warranty support and service or a country which you are predominantly based in. the probs is mine iphone is wif local warranty support under maxis. as u kno, maxis service is kinda badAdded on December 24, 2009, 2:59 am QUOTE(boringpig @ Dec 24 2009, 12:12 AM) never took it for warranty.. cos i think they will told me that i should have check for physical "irregularity" before leaving the outlet.. the probs is when i took the phone, everything is alright cz i check the phone. after few weeks of using it, i notice gt tis physical defect anyway.. it's okay now.. haha.. This post has been edited by yvonnesoo: Dec 24 2009, 02:59 AM |
|
|
Dec 24 2009, 04:11 AM
Return to original view | Post
#8
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(alpham84 @ Dec 24 2009, 03:21 AM) ever since i tried my friends iphone 3gs i really wanted to buy it . it depends on whether u need such a smartphone or nt. cz most of my frens bought tis phone cz they wan to play those app games.. plus nwadays iphone is a hit.. they r loaded, so....but i keep reading about all the problems here and i wonder if its worth it? how many of you are really happy with your decision to buy an iphone and how many would rather have bought some other phone? actually if u wanna say tat d phone is good in terms of function, i would probably rank it as average.. cz iphone doesn't support a few things.. eventho gt video call function, bt we can't use it for video call to other party. u can't bluetooth wif other phone unless u JB it. it's nt tat user frenly compare to other phone.. cam is jz 3mp.. n etc of cz d phone has it own good features as well.. to list a few.. we can play apps game. touch sensitive screen.. etc so think wisely b4 u invest in a new phone.. whether u really need it or it's because lately it's a trend to carry around wif an iphone.. |
|
|
Dec 25 2009, 02:17 AM
Return to original view | Post
#9
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
QUOTE(alpham84 @ Dec 24 2009, 01:47 PM) I want it mostly for entertainment (games, fun apps) and for surfing the web when im outside. and i like the touch screen keyboard rather than a physical keyboard... perhaps u might consider ipod touch? met ur requirements.. jz can't use it for phone call n taking pics only..but after all the problems ppl seem to be having here such as the phone hanging etc . im beginning to reconsider... |
|
|
Dec 25 2009, 02:40 AM
Return to original view | Post
#10
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul |
finally, i sent my phone for warranty .. in Gardens.. CS totally bad service plus lazy.. i guess they r quite lazy to do the replacement warranty. took me around 2 hrs in total including waiting..to complete my warranty procedure.
in d first place, jz c n inspect my phone n straight away say tat maxis won't take tis phone for warranty due to only slight defect.. n the CS dunno hw to make a decision. keep on asking another colleague opinion n etc..i was like gosh.. feel like wanna slap n scold the CS. trying to push it back to me n blame me didn't check properly the phone n i might be the culprit tat cause the phone defect.. i was so piss off n told them tat i haf checked the phone n it's normal. after few weeks, the defect arise. is tis counted as my probs?? guess wat the CS reply? it's impossible tat such case will happen n they didn't encounter it b4. darn!! doesn't happen b4 doesn't mean won't happen nw wat.. talk to them i feel so tension. suppose we speak nicely, then started to argue. cz can't stand d way they talk.. after sales service is totally bad in the end, i insist to go for the warranty n they impatiently say tat they won't guarantee tat Apple itself will allow for the replacement. thn i say nvm.. at least i gif it a try.. thn the CS slowly do the necessary procedure for my phone replacement. hate such service. if i kno warranty such a hassle n hard, i won't buy iphone. no point get a phone but when come to warranty issue is such a trouble.. somemore mention tat haf to wait. MIN 2 working days.. max 3 mths.. really out of the mood..grrr This post has been edited by yvonnesoo: Dec 25 2009, 02:41 AM |
|
Topic ClosedOptions
|
| Change to: | 0.0216sec
0.48
7 queries
GZIP Disabled
Time is now: 16th December 2025 - 11:56 AM |