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 iPhone Club v10 - iPhone related news & Questions, Super-N00b FAQ/Q&A Thread

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yvonnesoo
post Dec 22 2009, 11:21 AM

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when i wipe my phone, i notice tat the left side of my iphone screen (near the metalic chrome there) the left side ege near the corner down d way to half middle gone up abit compare to the right side edge. i tot it's d corner n normal.. when i slowly press it using my finger.. i feel the softness of the screen.. (wat i mean is when i press it, it go down a lil n when i let it off, the screen go up slightly a lil) it's normal or nt? i'm afraid after for a long time of usage.. my whole screen will be spoilt n d whole side will be lift up more...

may i kno is tis included in the warranty? cause it's a phone defect rite? i din drop the phone.. sigh.. kinda worry.. sad.gif
yvonnesoo
post Dec 22 2009, 11:52 AM

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aiks.. actually, kinda hard to xplain by writing tho..

wat i mean is the side edge tat separate the screen n the metallic casing got a very narrow gap rite? suppose shuld be in line.. but my left side of my phone is not in line.. abit go up.. so when u try to touch the side edge of the screen u can actually feel the screen nt in line.. when i lightly press on the side.. the side edge actually can go down.. (like those kind of feel, when u press it thn d side edge go down n when u let go ur finger, it lift up again) hopefully u get wat i mean tho..

QUOTE(geforce88 @ Dec 22 2009, 11:32 AM)
what u mean??

catch no ball....
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This post has been edited by yvonnesoo: Dec 22 2009, 11:52 AM
yvonnesoo
post Dec 22 2009, 12:40 PM

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try oredi.. can't take a screen shot cz it's nt obvious.. need to haf a very close up shot.. unless i use macro lens.. as u kno normal cam is lack of close up.. if too close the image will blur out

QUOTE(keanzteoh @ Dec 22 2009, 11:59 AM)
Why don't you take a screen shot?


Added on December 22, 2009, 12:01 pmI mean a photo. sorry
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Added on December 22, 2009, 12:49 pmsample of side edge.. sorry for using this pic cz i dun haf any close up pic of my iphone.. i jz wan to show the side edge of the screen...

http://img.photobucket.com/albums/v96/ah_h4n/P1040330.jpg

the side of the phone go up abit.. nt balance.. nt due to screen protector

This post has been edited by yvonnesoo: Dec 22 2009, 12:49 PM
yvonnesoo
post Dec 23 2009, 04:55 PM

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QUOTE(boringpig @ Dec 23 2009, 04:25 PM)
i think i know what u're talking about..
basically the front screen shud be leveled with the rim of the phone..
somehow one corner of the screen got out a little bit.. when u swipe ur finger across the screen, u'll feel a sharp edge..

i had the same too.. but now no more.. i guess that was because i applied some "force" on that corner once in a while.. but not recommended though.. who knows if u've applied too much of force..
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yeah.. u got wat i mean. i afraid after some force, sooner or later the lcd will be affected. do u think maxis will warranty on such case? i'm afraid they will jz refurbish or try to pressure n fix down my lcd screen during service n gif it bek to me as a new one. sooner or later the edge will bounce up again or getting worst.. sigh.. hopefully i can get a one to one exchange.. but jz nw i went to 1U Mac fair.. i ask the iphone consultant there, he told me tat 1 to 1 exchange is only limited to 7 days in purchase.. i was huh?? i neva heard from others mention bout tis?? wonder hw true is tis.. bad service no matter maxis or mac (msia).
yvonnesoo
post Dec 23 2009, 06:03 PM

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QUOTE(PeeEl @ Dec 23 2009, 05:30 PM)
All said and done, just send it in to Maxis. That is no harm in making a try. And there is no such thing as a 7 days period for 1-for-1 exchange. Warranty is for 1 year.
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yeah planning to go to maxis centre tomolo.. c hw it goes.. n i will insist on 1 to 1 exchange.. if possible who want a refurbish or repair phone rite?? cz i afraid the phone will get worst later on.. who knows.. sigh
yvonnesoo
post Dec 23 2009, 10:58 PM

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QUOTE(PeeEl @ Dec 23 2009, 08:00 PM)
If one qualifies for a warranty claim, the telco has the prerogative to either repair(if minor and repairable) or replace the unit. If it is the latter, then in most instances it will be with a refurbished unit. Notwithstanding, such units are usually as good as new. My advice however is when you collect the replacement, is to give it a once over and make sure, particularly physically it is 'good'.
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ya.. i know. thx for ur advise. physically i can check.. bt internally kinda hard.. sometimes when we c it on the spot is ok.. after a few times of use, probs arise.. haha.. things alwiz happen unpredictable.. yea.. it depends on luck..

yvonnesoo
post Dec 24 2009, 02:54 AM

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QUOTE(nokia2003 @ Dec 23 2009, 11:12 PM)
that is why, you should always purchase an iPhone with local warranty support and service or a country which you are predominantly based in.
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the probs is mine iphone is wif local warranty support under maxis. as u kno, maxis service is kinda bad


Added on December 24, 2009, 2:59 am
QUOTE(boringpig @ Dec 24 2009, 12:12 AM)
never took it for warranty.. cos i think they will told me that i should have check for physical "irregularity" before leaving the outlet..
anyway.. it's okay now.. haha..
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the probs is when i took the phone, everything is alright cz i check the phone. after few weeks of using it, i notice gt tis physical defect cry.gif wat to do.. bad luck lor


This post has been edited by yvonnesoo: Dec 24 2009, 02:59 AM
yvonnesoo
post Dec 24 2009, 04:11 AM

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QUOTE(alpham84 @ Dec 24 2009, 03:21 AM)
ever since i tried my friends iphone 3gs i really wanted to buy it .

but i  keep reading about all the problems here  and i wonder if its worth it?

how many of you are really happy with your decision to buy an iphone and how many would  rather have bought  some other phone?
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it depends on whether u need such a smartphone or nt. cz most of my frens bought tis phone cz they wan to play those app games.. plus nwadays iphone is a hit.. they r loaded, so....

actually if u wanna say tat d phone is good in terms of function, i would probably rank it as average.. cz iphone doesn't support a few things.. eventho gt video call function, bt we can't use it for video call to other party. u can't bluetooth wif other phone unless u JB it. it's nt tat user frenly compare to other phone.. cam is jz 3mp.. n etc

of cz d phone has it own good features as well.. to list a few.. we can play apps game. touch sensitive screen.. etc

so think wisely b4 u invest in a new phone.. whether u really need it or it's because lately it's a trend to carry around wif an iphone..

yvonnesoo
post Dec 25 2009, 02:17 AM

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QUOTE(alpham84 @ Dec 24 2009, 01:47 PM)
I want it mostly for entertainment (games, fun apps) and for surfing the web when im outside. and i like the touch screen keyboard rather than a physical keyboard...

but after all the problems ppl seem to be having here such as  the phone hanging etc . im beginning to reconsider...
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perhaps u might consider ipod touch? met ur requirements.. jz can't use it for phone call n taking pics only..
yvonnesoo
post Dec 25 2009, 02:40 AM

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finally, i sent my phone for warranty .. in Gardens.. CS totally bad service plus lazy.. i guess they r quite lazy to do the replacement warranty. took me around 2 hrs in total including waiting..to complete my warranty procedure.

in d first place, jz c n inspect my phone n straight away say tat maxis won't take tis phone for warranty due to only slight defect.. n the CS dunno hw to make a decision. keep on asking another colleague opinion n etc..i was like gosh.. feel like wanna slap n scold the CS. trying to push it back to me n blame me didn't check properly the phone n i might be the culprit tat cause the phone defect.. i was so piss off n told them tat i haf checked the phone n it's normal. after few weeks, the defect arise. is tis counted as my probs?? guess wat the CS reply? it's impossible tat such case will happen n they didn't encounter it b4. darn!! doesn't happen b4 doesn't mean won't happen nw wat.. talk to them i feel so tension. suppose we speak nicely, then started to argue. cz can't stand d way they talk.. after sales service is totally bad

in the end, i insist to go for the warranty n they impatiently say tat they won't guarantee tat Apple itself will allow for the replacement. thn i say nvm.. at least i gif it a try.. thn the CS slowly do the necessary procedure for my phone replacement. hate such service. if i kno warranty such a hassle n hard, i won't buy iphone. no point get a phone but when come to warranty issue is such a trouble.. somemore mention tat haf to wait. MIN 2 working days.. max 3 mths.. really out of the mood..grrr

This post has been edited by yvonnesoo: Dec 25 2009, 02:41 AM

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