can any1 help me to sort out this problem? im using acer aspire 4935 n my webcam encountered with this problem. my webcam is HD 720P whenever i switch it to video recording mode it will stop working and ask me to close the program. can any know hw to solve this problem?

it displays this:
Problem Event Name: APPCRASH
Application Name: Acer Crystal Eye Webcam.exe
Application Version: 3.0.6.1
Application Timestamp: 485f1cc3
Fault Module Name: libmplayer.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 447700b1
Exception Code: c0000005
Exception Offset: 00024eb4
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033


This post has been edited by gkeong: Sep 10 2009, 07:51 PM

try to go to this link and download your webcam driver
after that remove the old driver and install the latest version driver of your webcam
pick the driver call 'suyin'
http://support.acer-euro.com/drivers/notebook/as_4935.html

This post has been edited by happyfamily: Sep 10 2009, 07:58 PM

i have downloaded the latest version but its still the same.

which os are you using? vista?

Vista Home Premium

i got the same prob..one trick dat i do is dat i disable and enable it a few time..magically, it function properly afterdat...maybe u can try dat..

how u enable and disable it?

right click my computer, properties,>>hardware>>device manager
should be under xx imaging device

still the same o any other solutions?