Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 Shocking!, Gamers Hideout does not know Metroid!?!?

views
     
friedricetheman
post Sep 16 2009, 12:54 PM

Watch Idiot Savant
*****
Junior Member
966 posts

Joined: Sep 2008
From: Not sure


QUOTE(Johnathan Sia @ Sep 4 2009, 07:27 PM)
I just called up both Gamers Hideout centres and neither of the staff members who answered my phone knew what Metroid Prime was and what system it was on. Doesn't sound like a real gamers hideout to me if they don't even know what Metroid Prime is ;p
*
FYI buddy, GH recently hired 2 new staff to take care of their Cineleisure and Tropicana Mall outlets. They have just only been working for a few months (2 months tops) unlike the other guys, whom have been around longer.

Also, GH did sell Metroid Prime Corruption for quite a while before they ran out of stock. I have been buying wii games from them since early 2007. And I have never personally experience trouble buying from them. Also, I know Bobby, Jason (Djinn) and Eddie personally and they are a bunch of really nice people. You must have probably asked the wrong people when you called them up. Next time, when you call, ask for Jason or Eddie.

Btw, GH caters NOT ONLY to the xbox crowd but also to the Wii and PS3 guys as well. And they definately ARE NOT arrogant and stucked up. They are actually very down to earth and nice. Their customer service is the best around in the Klang Valley and they did on numerous occasions helped me with the warranty claims and repairs on my GH:WT drums pedal and non-responsive cymbals.

I hope this clears things up a bit.
friedricetheman
post Sep 16 2009, 01:42 PM

Watch Idiot Savant
*****
Junior Member
966 posts

Joined: Sep 2008
From: Not sure


QUOTE(PhoenixByte @ Sep 16 2009, 01:19 PM)
ermm maybe because u know them personally?

no offense, but this is usually the case FOR MOST shops anyway..u know them personally, they treat u better  nod.gif
coz sometimes some of my friends go to the shops i recommended but they didn't get the same treatment n end up that they scold me for lying to them about the service  sweat.gif
*
No. Not really. I recommended some of my friends to GH and they have never had any bad experience or problems. Instead, they said GH guys are very nice and knowledgable. They can even recommend games that more or less suites your gaming habits. Even the time when my wife bought a game from them (as a suprise birthday present), they treated her very nice too. They even give her a member's discount even though she wasn't a member.
friedricetheman
post Sep 16 2009, 03:04 PM

Watch Idiot Savant
*****
Junior Member
966 posts

Joined: Sep 2008
From: Not sure


QUOTE(Johnathan Sia @ Sep 16 2009, 02:44 PM)

I guess I'm ranting/harping on this a bit because I have higher standards for GH as opposed to the typical shop seller that mainly only deal with pirated games. I don't care anymore if they [the pirates] don't know about Wii games other than Mario or Wii Fit. But with GH, I expect better. And I don't think it's too much to ask. It's basic customer service. I would never dream of operating a game shop where my people do not know most of the major titles for all the systems I'm selling in-store.
*
Dude, chill. GH, IMHO, has the best product knowledge around. Their staff is not ignorant. It's just that they're still new. Give them a few more weeks and they'll give you in depth reviews on each and every game ever made. Remember the first time you wanted to buy your first video game console, you were also blur. Which console to buy, SNES or Genesis or even TurboGrafx? Then, after you decided to buy a SNES, you become undecided on which 2 games to buy (as we all know, the SNES games library was really HUGE). Do you get Street Fighter II, Super Mario, or maybe even Super Contra?

We shouldn't take our gaming habits for granted. We have amassed decades of product knowledge being long time gamers. Instead, pity the new staff at GH for having to cram 25 years worth of games into a few months before finally getting their gaming badge of merit.

Put yourself in their shoes.

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0171sec    0.50    6 queries    GZIP Disabled
Time is now: 4th December 2025 - 01:26 AM