I went and did a google search, and found more info at mxm.com.my.

1. MXM is not the registered agent of Pasific Insurance or MCIS Zurich. PATHLAB Healthcare management is. According to the About Us Section, its an associate company of PATHLAB (Even then, no clarification on what associate means, other than its part of Kam Holdings conglomerate).

2. So, does that mean you sign up with MXM, who then signs you up with PATHLAB, who then signs you up with Pasific and MCIS Zurich? Double the agent wor..

3. Who is your servicing agent then? MXM? PATHLAB? Who do you call to confirm your claim? One thing I noticed on the medical card conditions is that your claim is subject to reasonable and customary charge. Does that mean that if the insurance, or MXM or pathlab decides thats its not reasonable, you have to pay?

4. Introduce people get RM30? Since when insurance operates as an MLM?

5. There is a picture of a membership card prominently displayed on the first page of the membership details which shows that the emergency contact is a person with a handphone number somemore. If whoever is helping me can't contact this person, is there another person they can call. Why doesn't the medical card come from Pasific insurance then?

5. Coveted Agency award is for PATHLAB, not MXM.

6. Not even a member of PIAM? LIAM? Which law do you follow then? Akta Jualan Langsung (AJL) or Akta Insurans?

7. So you get benefit of term (CI, Death, PA) + medical card. Why don't you buy directly then. Many insurance company that do Life will sell you all those.

That's the thing. How could you be reselling insurance. You want to sell insurance, you get accredited, you get registered, choose a principal and then sell. Reselling muddies the water, especially considering agent commitments to the client, and insurer's commitment to the client, in terms of who should indemnify and take over liability.

Seriously tempted to check with PIAM if this is legal. Imagine running an insurance like a MLM.

Insurance company = Cost

Agent of Insurance company = Cost + Commission

Reseller of Agent of Insurance Company = Cost + Comission + Reseller Profit (Buildings ain't Cheap)

Agent of Reseller of Agent of Insurance Company = Cost + Comission + Reseller Profit + Reseller Agent Commission

Water Filter are soo yesterday...

This reminds me what my wife once came back and told me. An agent came to her school, touting free CI cover for two years, you don't have to pay anything, just sign up and you are covered for TWO YEARS. She didn't sign up merely because I've pretty much set her policies up nicely (and for the *nakal* daughter of mine, but her friends sign up in droves.

Know what they got? *** Credit Cards. Yes, the CREDIT CARD agent actually told the Ministry in need of EDUCATION that they are offering free CI cover, got a letter supporting them going to schools and signs up teacher (which income, even at the lowest, qualifies them for a credit card) on credit cards. Even the CI policy is a joke, not worth mentioning.

People, please. YOU NEED COVER. Can't stress that enough. But a good cover cost money, and it does not come free. The best cover is a policy that stands on its own, not part of a membership card that gets you free coffee at starbucks, of free buffet dinner at some kopitiam.

You join a club or get a membership for a purpose. Join Fitness First to use the gym, join Persatuan Bulan Sabit Merah for the first aid knowledge (or the cute girls) but why on earth do you join MXM? What reason, what purpose? If its for the medical benefits as stated, then as I have pointed below, better get in touch with direct agents or go straight to the principal. Why - For one, we are REGULATED to our noses, hanky panky and WE COULD END UP IN JAIL. OR worse, TERMINATED.

The list of insurance company, and the agent representing that you should deal with is www.piam.org.my and www.liam.org.my. or www.malaysiantakaful.com.my for takaful. Any of those companies listed there are fully regulated by BNM.

1. To sell insurance, you must be an agent, or license by BNM to do so. Its the law. Again, if you are not a registered agent, you shouldn't even be able to talk to a prospect.

2. Why tie up with MXM then? Just go and buy direct from agent or principal, again, for what reason must I join MXM. I sell Pru policies, but I don't ask them to join Pru as members.

3. You think hospital would accept this answer when you are being admitted?

4. Who do you think pays the Rm30? The company? Please lah, the poor sod who you introduced pays your that Rm30. That Rm30 more than getting it from agent or principal.

5. So where's the medical card from Pasific then? Why give MXM branded card? Your relative can provide guarantee letter to the hospital?

6. All agents need to register with LIAM if they sell life and PIAM if they sell general. Or MTA if they sell takaful. Again, as agent selling insurance you are under the purview of LIAM, PIAM and BNM. Not AJL. MXM cannot avoid that.

7. What saving? Dude, you seriously need to talk to a proper agent. Some GI will accumulate cash value, even term would accumulate cash value over time. Trust the otai's here when they say this is not worth your money. There is no win-win situation here. You only win if you get insured from the proper party.

Let's put a few things straight. I am an insurance agent, life and soon to be General also. If you are hankering on getting returns when you buy insurance, then you don't buy general insurance, you buy life.

In general insurance, not every policy will make a claim. That is because its a short time limited contract, eg. cover will be on a spesified period only, eg one year. After that, no more cover. Because of this, general insurance is cheaper. And no return. BUT CHEAP!

In life, every policy will make a claim. Either maturity, withdrawal, claim or whatever. We call it whole life because its more of cover until u die situation. You get return based on the type, either endownment or ILP, or accumulated cash value.

You agree that premium is lower by taking it direct, yet you argue that you have to pay yourself, because if you get 5-6 client then medical card is free. Are you joining MXM because of the medical card benefits or because you want to make untung here? Because if you want to make untung, that means you are acting like an agent for MXM.

That means you need to pay RM180, I assume a month to get the listed benefit. If you are willing to pay that much money a month, by taking an ILP you will get more benefits.

Okay, another thing is, how long does your entitlement last? The whole year?

General medical cards are also now giving out NCB, eg discounts on renewal if you don't make a claim. Life also now starting to give cash bonus for NCB for medical cards.

They final point here is this. We think this is a very bad idea, considering the higher premium you pay. Get better cover, better policy somewhere else, or get direct.

Looking into this further, what I found is if this is a group policy issued by Pasific and the agent is Pathlab, and they are promoting this as a membership thing, they would have to go under section 186 of the Insurance act. That means whoever is selling this gorup policy has to disclose ;-

No person shall arrange a group
policy for persons in relation to
whom he has no insurable interest
without disclosing to each person

a. Name of insurer

b. Relationship with insurer

c. conditions of the group policy, Including remuneration payable to him

d. premium charged by the licensed insurer


They can't hide how much premium Pasific is charging, and how much they get from the deal. If they do so, then breach of section 186.


* Goes under section 152, Insurable interest - Policyholder that have insurable interest, like

a. spouse, child or underage ward

b. employee

c. notwithstanding a, a person who is wholly and partialy dependant

Better us both. I'm currently looking for the agent, just to get a feel how they are marketing this thing. What I find is normally, they would be two types of answer, the real one and the marketing one. Let's see if they give same answer to us both.

We should get in touch with Pasific and MCIS Zurich also, just to get their end of the story. We need to know if they have sanctioned this type of membership program, being that the nexus between MXM and the two insurer is PATHLAB as the agent.

I have done some research to see if anyone is marketing anything close to what they are doing, and so far turned up nothing remotely similar. Attached insurance policies normally confined to PA or CI policies (cheap group policy cost). From the brochure, it seems to me that they are masking the membership card as a full fledged medical card of sorts, the focus rather than added benefit.

Lets do some investigating....