TS,

I don't think you can automate your business right from the beginning. When you start a biz, you have to run it for sometime until all your staffs are well-trained and the system in running the biz is up (like McD). otherwise it is not easy to automate without a system. Even ppl who took franchise still have to run the biz for the beginning until biz is stable.

chess_gal,

Interested to hear what you've got to offer. If you don't mind, you can PM me. And the Sunway Lagoon club thing seem interesting, izzit only for f&b?