Soho, Enterprise and Corporate are business package...

SeaGates, your arguments are nonsensical and kinda counter-productive here. What are the "heavy" users guilty for? Users has paid for an unlimited usage with the requirement that the minimum speed of 80% of the subscribed speed is met at ANY TIME. So why is it YOUR PROBLEM if these users decides to utilize what they have subscribed for? They are doing what they are legally entitled to under the contract entered into between the ISP and the subscribers. If you want to play some blame game here, i suggest you try better.

The fact YOU got capped at 256kbps means you yourself have exceeded the allocated quota that TM set for testing. So a case of the pot calling the kettle black?

Back to the issue, it is unclear whether the figure of 10GB quota imposed is just to test the throttling mechanism or an indication of a quota amount that TM will use on its packages. However, no matter how you look at it, 10GB is way too low for subscribers on higher speed packages to use for any purpose. Those who really wanted the internet just for email checking or occasional browsing will most likely go for the lower speed packages (i.e 384kbps, 512kbps).

I might be optimistic here but i somewhat believe this 10GB is imposed just for the trial on the throttling mechanism as this figure would be easily triggered by broadband users rather than a higher limit which might only be triggered by a few.

This post has been edited by sakurazaka: Aug 30 2009, 02:06 AM

err..i didn't read all the 14 pages but haven't you guys notice that streamyx policy now includes the FUP (fair policy usage)?

There is the 10GB limit per month as in Maxis' 3GB and Celcom's 5GB. I think all broadband providers in Malaysia now have FUP.

Before you get angry, I have a perfectly good analogy to this so called overselling issue. Anyone who have dealt with webhosting or have experience in it would know there are also massive overselling in webhosting world. Like they offer you 500GB for your puny RM100 per year account. Think logically, if they have only 10 users, they need 5000GB hdd space already. They can't possibly cover back their cost for these spaces. No, this is called overselling and they expect people to only use 10% or less of those spaces. Of course ALL webhosting company that oversell have policies that will protect them. Such as no illegal stuffs or porn and so on. Frankly, ONLY sites that host illegal stuffs will use so much space. Normal websites does not even go close to such usage. But most users are ignorant and just sign-up with whoever offers most webspace. Like those who offer unlimited. So, when you really are using that much space, the webhosting policy will come in and they will kick you out without needing to refund you. It's all in their policy.

Back to tmnet. When they start providing broadband services, they expect all users not to be heavy users. Again, those who really used up all the bandwidth, are people who download illegal stuffs. Sure, there might be a few that actually download legal stuffs but how many of them? 5% of the heavy users? These 5% tmnet can cater but for the 95%, they are downloading porns and mp3s and p2p and sending out spams and so on. This goes back to the introduction of FUP.

So, if you want to complain about your rights, I am sure tmnet's policy already is protecting themselve well enough.

Frankly speaking, to all the heavy downloaders, can you actually spend all your time watching the shows that you downloaded? I used to download a lot of shows and with a working life, it is impossible to watch all of them. I know a lot of people download just for the sake of downloading...they just keep the files in the evergrowing HDD. Downloading like shit and wasting bandwidth just because they already PAID for the bandwidth. Now that's kiasu.

The next time people give you FREEDOM, think about it before ABUSING them. Use your freedom sparingly. From TMNET's point of view, they have no choice but to implement this to avoid going out of business paying for expensive bandwidth with heavy downloaders. So, implementing this FUP is the logical step towards tackling this "bad" service issue. Cause you see, as much as heavy downloaders are customers to them, those normal users who browse and check email only are also customers to them. They would want to have FAIR USAGE POLICY for all their customers. Again from business point of view, kicking out 1 heavy users, the bandwidth would be sufficient to cater for let's say 10 normal users. Who wouldn't want that? I wouldn't mind pissing off 100 heavy users and gaining praise from 1000 normal users. After all they are all paying the same price.

BTW, I am not saying I agree with this overselling policy. In fact, I disapprove of such policy but it has been used in a lot of other countries and other things. If only users question about such policy before accepting them and pressuring them when they try to pull this one then it could be avoided but not so easy without relevant authority playing a role in this overselling issue.

This post has been edited by abubin: Aug 30 2009, 02:16 AM

i blame RTM....eh..i mean i blame TM for being the laughing stock ISP at number 88 in the world. even Aland Islands ISP at number 3 can do a better job then those corrupt monkeys at TM.

still haven't capp in my hse yet.

I guess the cap will be 1/4 of the subscribed speed. For 1mbps package, at least give 60GB per month or 80GB per month thats my normal usage, i got a parents, sis that watch youtube a lot lol~

This post has been edited by chicaman: Aug 30 2009, 03:37 AM

abubin, your arguments are somewhat flawed especially when you draw comparison with other ISPs. To serve as a comparison, virginmedia (one of uk's largest broadband provider) provides a 20Mb/s unlimited package for £20 (http://allyours.virginmedia.com/websales/product.do?id=3246 and yes, it's cheaper than our 4Mb/s package!) but subject to their Acceptable Usage Policy ("AUP"). For this AUP, once a certain threshold is met, the speed is throttled to 1/4 of the subscribed speed for a limited period, in this case it will be 5Mb/s which is still very usable speed. Best yet, virginmedia does not throttle any traffic. Back to our own backyard, I'm finding it hard to believe that TM needs to introduce fair usage clauses, p2p throttling, and now quota-based throttling for broadband speed of just mere 1Mb/s-4Mb/s packages. Others only started bringing in these mechanism when 10Mb/s-20Mb/s is the norm and even then, the threshold and quota they provided is quite reasonable especially when you take their pricing into account.

TM's net profit is about a billion every year. Do elaborate on how they are going out of business in any manner.

As 500GB per month cost the ISP about RM220 so 200GB cost RM88. I'm sure TM can spare a cap of 100GB per month for 1mbps.

Can someone explain to me why TMNUT making lots of money a year as most of the Malaysian is subscribing TMNUT and they are monopolying the market YET they still could not upgrade their speed for a up to par standard speed?

We are still stucked under the lame 1mbps standard package. Now FUP, throttling, bandwidth cap is what they gonna lay on us consumer?

So which one yours?. I have 2 SOHO accounts for my cybercafe in Gombak. And i have one enterprise 2Mbps at my office in Hotel Maya, Jalan Ampang. All capped to 40Kbps. So, for SOHO and Enterprise both package can be capped.

I'm using Home one, RM88 a month unlimited...

No capped been made, just slowing down then back to normal...

It it's because all the money go to their own pocket instead. When more customer coming what will they do? Capped us and throttled us for those new comer, when the speed getting slower and slowest they will act like a noob and say "that's not our problem but international link problem and 90% your pc are infect with virus" but still there have lot's of people believe what they say. Oh well in this high corruption country we can't do anything to against them because "there got lot's of people will protect them" so as a consumer like us we must cooperate and keep complaint them until they have do something, if you peoples rather rant here than making complaint you won't get anything and just wasting yourself or your parents money, it is no point to say complaint also useless...fed up..bla...bla..bla...and all the rubbish thing, everyone know they are nasty by complaint at 100 won't work you still got alternate way to complaint that's MCMC and CFM, you rant but didn't complaint you won't get anything but just wasting money but by make report to MCMC and CFM they will feel pressure and do something.

Our speed a day worst than a day, start from a first day they throttled us we just got no improvement. By logical if they throttled us we should get better connection in terms of surfing or maybe gaming but in the end what we get? For now don't mention on surfing international site but just their own DNS also having problem, what would you say isn't it that really shame. I do understand no ISP are perfect and they do having problem but it's impossible like our "lovely TM" having lot's of problem just within a month, LOL.

Think about it guys/gals.
Have a nice day.
Cheers~~~

Nonsensical because all you care about is unlimited bandwidth

Again I have to stress that unlimited usage does not equal to unlimited bandwidth. Capping speed brings 2 effect, one is reducing bandwidth cost(on TM's side), and the other is freeing up the infrastructure so there is more traffic volume for other user to use.

I am keeping my stand on that.

As for why I am capped, let me tell you that my dad downloaded W7 RC 3 times, why? Because he didn't know microsoft java based downloader support resume. And he thought that the RC keys only work with the current copied being downloaded. Aside from that, I listen to online radio which while doesn't take up much SPEED, it can gobble bandwidth as it's constantly streaming.

On average, streaming radio/youtube nets me below 10 GB per month, well below the testing threshold.

Why you compare so subjectively on UK ISP? Why not compare Australia's? They impose bandwidth cap as well as well as metered usage after limit. Go rant on that.

I may be a pot, but you're a kettle rusting with holes. You're probably the kind that walks into a cafe with free refill, orders one drink, and share it among a dozen friends.

My only complaint is that their capping policy not only slow you down by changing your connection speed, they also restrict traffic from sites. They've just uncapped me and now I am able to stream youtube/dailymotion and access gmail, before this the flash players on media sites refuse to works.

This post has been edited by SeaGates: Aug 30 2009, 05:23 AM

... medium-download dude here on a 1MB line and ... so far no capping problems ...

which place?

please provide place/state.

almost entire Kuala Lumpur capped.

its not true...my brother who doesnt download or streaming or play games except browsing to check his emails during weekend and weeknights and...he stays in PJ and pays RM88...his is CAPPED...i was at his house yesterday...cannot even browse the internet at all...ip add 60.50,60.53 and 60.52.....so how do they capped??? Based on...??

as for me, in klang, i am capped...to a point download speed is below is 5kbs....daily...since their so called problem with the undersea cable...and before was starting from 9am to...not sure maybe after midnight...only download in the early mornings and weekends...rest of the day mom read online novels...that too mom has to refresh several times...due to timeout

the problem is if based on total download and upload...10GB is not enough...even browsing...the usage starts ticking...if the speed promised, then no need to use so much of the total usage...but speed so slow....and if leave pc on to complete download, will eat up the total usage....

haizzzz.....owning streamyx is becoming expensive with capping...and undesirable speed...

This post has been edited by moniqee: Aug 30 2009, 08:07 AM

lol... owning streamyx is like owning a pet snail.. only that the snail is faster than streamyx

reporting in from kajang resident

I've been capped for past 7days,menorrent cant get more than 20KBps
suddenly this morning my speed stable at 50-100KBps,connecting with less than 20 oversea peer only,no local peer

happy for now

seagates, again, u r a super stupid person

Ppl coming in to rant in this thread n not discuss abt capping issue.

Beside then, they judge by their P2P speed instead of overall speed. ( including speedtest)