QUOTE(ohcipala @ Nov 16 2015, 11:12 PM)
no help. they say the validity already fixed to the validity of the top up.TuneTalk Fans Club & Enquiries, RM48 for 70GB/month
TuneTalk Fans Club & Enquiries, RM48 for 70GB/month
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Nov 16 2015, 11:34 PM
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Junior Member
425 posts Joined: Oct 2009 |
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Nov 17 2015, 10:07 AM
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Senior Member
1,502 posts Joined: Jul 2015 |
QUOTE(Min Hyo @ Nov 16 2015, 11:00 PM) i just found out that i reload the card before i activate the card. so now the validity follow the amount that i top up not the original validity that it should had. how to solve this? Makes me wonder how it's possible to reload a card that's not even activated yet. Really possible? |
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Nov 17 2015, 12:58 PM
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Junior Member
425 posts Joined: Oct 2009 |
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Nov 17 2015, 01:42 PM
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Senior Member
1,502 posts Joined: Jul 2015 |
QUOTE(Min Hyo @ Nov 17 2015, 12:58 PM) I still can't understand how this is possible.In such a case, if someone accidentally reload to a wrong number that's still sitting in a shop's display case, the customer who goes and buy that card will see the validity shortened or lengthened, depending on how much the reload amount? |
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Nov 17 2015, 03:17 PM
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Senior Member
1,334 posts Joined: Sep 2012 |
QUOTE(RDoe @ Nov 17 2015, 01:42 PM) I still can't understand how this is possible. If you reload rm5 to those numbers, then after 5 days + grace period, if nobody buy those numbers, all those numbers become deactivated ady? LolIn such a case, if someone accidentally reload to a wrong number that's still sitting in a shop's display case, the customer who goes and buy that card will see the validity shortened or lengthened, depending on how much the reload amount? |
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Nov 17 2015, 07:54 PM
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Junior Member
425 posts Joined: Oct 2009 |
QUOTE(RDoe @ Nov 17 2015, 01:42 PM) I still can't understand how this is possible. the number already registered under my name, but i forgot to make a call to activate it. i straight away reload it through online reload. before activating it, it will be under transit condition and no validity available. once u activate it, it will give u 30 days automatically. thats what happen in my case.In such a case, if someone accidentally reload to a wrong number that's still sitting in a shop's display case, the customer who goes and buy that card will see the validity shortened or lengthened, depending on how much the reload amount? |
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Nov 17 2015, 11:24 PM
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Senior Member
1,334 posts Joined: Sep 2012 |
QUOTE(Min Hyo @ Nov 17 2015, 07:54 PM) the number already registered under my name, but i forgot to make a call to activate it. i straight away reload it through online reload. before activating it, it will be under transit condition and no validity available. once u activate it, it will give u 30 days automatically. thats what happen in my case. Have you tried to make a call? Who knows it will reset to 30 days |
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Nov 17 2015, 11:27 PM
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Junior Member
425 posts Joined: Oct 2009 |
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Nov 18 2015, 03:20 PM
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Junior Member
425 posts Joined: Oct 2009 |
latest update:
ok my problem solved. i seek help from the facebook tunetalk administrator and now the validity back to 30 days. |
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Nov 18 2015, 03:28 PM
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Senior Member
1,502 posts Joined: Jul 2015 |
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Nov 18 2015, 04:20 PM
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Junior Member
425 posts Joined: Oct 2009 |
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Nov 18 2015, 04:24 PM
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Junior Member
425 posts Joined: Oct 2009 |
latest update:
the problem happen again. now the validity back to 18/11/2015. don't know why? |
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Nov 18 2015, 05:04 PM
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Senior Member
1,502 posts Joined: Jul 2015 |
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Nov 18 2015, 06:32 PM
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Junior Member
425 posts Joined: Oct 2009 |
QUOTE(RDoe @ Nov 18 2015, 05:04 PM) They're probably still trying to find the cause and solution. Better catch hold of that admin and understand what exactly is going on. It's 18/11/2015 today. both sides said different things now, customer service and facebook admin.i done a little test to another new number of mine. i reloaded it with rm 5 top up. at first the validity still mantain 30 days, later after few minutes it changed to 5 days follow the latest top up. extra 1 cent give to me. |
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Nov 19 2015, 03:01 PM
Show posts by this member only | IPv6 | Post
#1275
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Junior Member
51 posts Joined: May 2010 |
Just got a tunetalk prepaid yesterday, possible to port out to celcom?
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Nov 20 2015, 10:57 PM
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Senior Member
2,451 posts Joined: Sep 2007 |
Hi,
I'm using 500MB Data recently and I wish to top up RM30 to get the free 1GB Data for a month. So, should I STOP 500MB before top up? |
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Nov 24 2015, 02:57 PM
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Junior Member
353 posts Joined: Dec 2014 |
the concert was awesome
now this is what we call as old bird...still have the stamina and vocal |
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Dec 8 2015, 12:42 PM
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Junior Member
209 posts Joined: Jan 2008 |
Does Tune Talk have TAC and OTP service.
Thanks |
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Dec 8 2015, 03:43 PM
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Senior Member
681 posts Joined: Feb 2005 |
are you kidding? of course. it's not a toy telco.
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Dec 8 2015, 04:25 PM
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Junior Member
376 posts Joined: Jan 2003 |
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