Last December 2012 I went for a Furniture Expo in Ipoh named as HOMEX. A lot of SOFA Manufacturing companies was exhibiting their products.I was looking for a good quality leather sofa. After spending 4 hours in the Expo I came to a conclusion by a sofa from a Manufacturer from Kajang factory but they have the show room in Ipoh called as COMFORT NITE TRADING.After long discussion about the leather with the salesman, I was showed a leather type which is sounds like roppelly leather. Me and wife discussed about the color of the sofa and choose a light color from the leather album showed by the salesman. The salesman man wrote down all our details in the PO including the color code of the leather. The cost of the sofa was RM 4200. We paid RM 1000 as a deposit.

We waited for more than one month for the delivery of the sofa. After making a few calls the agreed to deliver the sofa on the 18th January 2013.To my surprise the sofa WAS TOTALLY DIFFERENT COLOR THAN WHAT HAD I ORDERED. I called the salesman to inform this but the salesman argued that he have delivered exactly what was I ordered.After the argument I told him that I don't want to accept it and I'm returning the sofa. The salesman told me that he will replace it after discussing it with his BOS.

After two days the Owner of COMFORT NITE called me to discuss about the problem.But he seems doesn't want to admit his mistake infect he want me receive what has he sent. After long argument I said to cancel my order and return my deposit.The Owner of COMFORT NITE said that he will cancell the order but he will not return the deposit of RM 1000. This is what is called as DAY LIGHT ROBBERY. This where I told him that I will go for CONSUMERS TRIBUNAL and he challenged me to go anywhere to complaint.

What will be the advise for me to claim back the deposit money.PLEASE BEWARE THE EXPO SOFA DEALERS, THEY ARE WAITING FOR VICTIMS....Please spread the news to new sofa buyers......

Thank you PENNBATLEfor your advice. I've the photos of the sofa I've received and returned.But I don't have the sample of the leather color that they showed to me, they've wrote color code number on my PO.The number can be changed for their convenience what....BEWARE With SOFA EXPOS.....

Can you please List out Types of leather and their codes.Is there a leather sounds like ropery leather?