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Household Leather Sofa

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Pennbattle
post Dec 24 2012, 09:20 PM

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QUOTE(Eden @ Dec 24 2012, 08:25 PM)
i was bought L shape leather bond sofa on sep 2009. after just 1 year, crack is all over the sofa, call them and got reply not their problem. feel regret not get a branded one by top up few more hundred
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go for fabric!! haha... nod.gif

Pennbattle
post Jan 3 2013, 01:00 PM

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QUOTE(loumou @ Jan 3 2013, 12:33 PM)
sure no worries smile.gif

full leather - RM 3K- 8k+
half leather - RM 2k+ - 5/6k

but it still depends on brand and design itself wink.gif

so if anyone offering u full leather below 3k, please becareful smile.gif
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+1 rclxms.gif
Pennbattle
post Jan 21 2013, 04:50 PM

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QUOTE(Roxie @ Jan 21 2013, 04:19 PM)
mad.gif

Last December 2012 I went for a Furniture Expo in Ipoh named as HOMEX. A lot of SOFA Manufacturing companies was exhibiting their products.I was looking for a good quality leather sofa. After spending 4 hours in the Expo I came to a conclusion by a sofa from a Manufacturer from Kajang factory but they have the show room in Ipoh called as COMFORT NITE TRADING.After long discussion about the leather with the salesman, I was showed a leather type which is sounds like roppelly leather. Me and wife discussed about the color of the sofa and choose a light color from the leather album showed by the salesman. The salesman man wrote down all our details in the PO including the color code of the leather. The cost of the sofa was RM 4200. We paid RM 1000 as a deposit.

We waited for more than one month for the delivery of the sofa. After making a few calls the agreed to deliver the sofa on the 18th January 2013.To my surprise the sofa WAS TOTALLY DIFFERENT COLOR THAN WHAT HAD I ORDERED. I called the salesman to inform this but the salesman argued that he have delivered exactly what was I ordered.After the argument I told him that I don't want to accept it and I'm returning the sofa. The salesman told me that he will replace it after discussing it with his BOS.

After two days the Owner of COMFORT NITE called me to discuss about the problem.But he seems doesn't want to admit his mistake infect he want me receive what has he sent. After long argument I said to cancel my order and return my deposit.The Owner of COMFORT NITE said that he will cancell the order but he will not return the deposit of RM 1000. This is  what is  called as DAY LIGHT ROBBERY. This where I told him that I will go for CONSUMERS TRIBUNAL and he challenged me to go anywhere to complaint.

What will be the advise for me to claim back the deposit money.PLEASE BEWARE THE EXPO SOFA DEALERS, THEY ARE WAITING FOR VICTIMS....Please spread the news to new sofa buyers......
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wow!! seem like getting more such problem from home expo....i guess it is better to beware everyone.....
i dont have experience in furniture for tribunal but on electrical item yes.....
normally if u want to go tribunal u must have lots of supporting document to support u.....
here what u can try to do.....did ur receipt got the sample of color u choose? did u take photo of the sofa they send u? is the sofa with u or oredi return? proof of purchase in black and white. then as usual for me i prefer to send a register letter to the shop and give them 7 or 14days times for them to settle ur stuff. after the 7 or 14 days no respond then u can file ur case to tribunal but make sure u keep all the document so it is easy for u to degend urself.....i really not sure it this work on purchasing furniture....it work on defect warranty.....
Pennbattle
post Jan 21 2013, 05:23 PM

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QUOTE(Roxie @ Jan 21 2013, 05:17 PM)
flex.gif Thank you PENNBATLEfor your advice. I've the photos of the sofa I've received and returned.But I don't have the sample of the leather color that they showed to me, they've wrote color code number on my PO.The number can be changed for their convenience what....BEWARE With SOFA EXPOS.....
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hahaha....not sure u r good or not.....try to go back the shop and try find way to take photo of the code with the color or record the conversation....haha u have to trick them to get evidence.....
i'm so bad brows.gif

 

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