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> USPS Priority Mail International, Delivery Time & Kastam

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billytattertons
post Oct 16 2011, 02:14 AM

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I have just received one parcel from my sis thru USPS international priority mail and she didn't pay for tracking so once it's out of US, basically i can't track the parcel.

I tried emailing poslaju and the reply i've got is that my parcel is delivered into malaysia as normal mail without tracking so they don't have the tracking info for my parcel, i.e. they don't know where is my parcel.

anyway, got the parcel safe and sound.
billytattertons
post Oct 17 2011, 12:57 AM

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ya, i was kinda worried that it might get lost. since it's without tracking. luckily the parcel arrived. guess the safest way is to have tracking.
billytattertons
post Oct 25 2011, 06:10 PM

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try sending an email to them asking for further details or clarification...
billytattertons
post Oct 28 2011, 12:12 AM

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QUOTE(ripburger @ Oct 27 2011, 05:00 PM)
hmm not yet, but saw some of our lyn buddies saying that contacting the POS KLIA is more appropriate (03-87872020)
ill give them a call tmr.
i just received my stuff via USPS FIRST CLASS within a week, so i guess there is a problem with my priority mail parcel, but i doubt that my parcel will be held by customs since the seller declared the item value at only ~USD65 without shipping.

btw thanks for ur help, sHawTY smile.gif
*
Calling them will be faster but u can try emailing them at care@pos.com.my

I tried once to email them about my USPS parcel without tracking and this is what they replied:

QUOTE
Dear Billy,

We thank you for your e-mail which we received on 02/10/2011.

According to the reference number given LCXXXXXXXXXUS, we would like to inform that the tracking said mail was sent to Malaysia as an ordinary mail, hence, once the item entered to Malaysia, we will treat it as normal mail. Tracking number for the item only can be used in USPS track and trace which mean the First-Class Mail International is only valid for local delivery area.

We appreciate your continuous support and patience. Please feel free to call us at our PosLine number at 1 300 300 300 or 0327279100 Our Customer Service Consultant will glad to assist you at anytime from 8:30 am to 8:00 pm, Monday to Friday and 8:30 am to 5:00 pm on Saturday (except for 1st Saturday of the month and Public Holiday) or e-mail us at care@pos.com.my

Thank you.

Yours sincerely,
SERYIA SINAS
ESCALATION & RESOLUTION
CUSTOMER CARE DEPARTMENT
Pos Malaysia Berhad (22990-M)
Level 6, Dayabumi Complex 50670 Kuala Lumpur
hope this helps. smile.gif

This post has been edited by billytattertons: Oct 28 2011, 12:13 AM
billytattertons
post Oct 30 2011, 05:48 PM

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QUOTE(ripburger @ Oct 28 2011, 10:06 AM)
Hi there Billy,
thanks for the info.
i called pos at 1300-300-300 today and was told that my parcel has not reached Malaysia yet, no record from customs also.
so i guess i have to continue waiting.
this is weird since its already 3 weeks+ and still not dispatched yet?

shakehead.gif
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You are welcome. smile.gif
If pos Malaysia is correct, maybe u can try to call/send email to USPS customer service to ask about your parcel. Provide them your tracking number and maybe they can provide some valuable info about ur parcel.

Just a piece of my thought.
billytattertons
post Nov 29 2011, 11:39 PM

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QUOTE(nill @ Nov 27 2011, 12:43 PM)
i need to confirm, will there be taxes if i order boardgames from US worth USD$140.61?
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Think you are asking in the wrong post. but u can check the tax from here: http://tariff.customs.gov.my/
billytattertons
post Nov 30 2011, 08:11 PM

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QUOTE(ripburger @ Nov 30 2011, 09:09 AM)
unfortunately, I highly suspect that my parcel is gone, got refunded.
i purchased another one and this time its USPS Express, hope everything is good this time
its very nice of u for helping me, thanks again!
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You are welcome. Hope things go smoothly for you this time. smile.gif
billytattertons
post Mar 13 2012, 12:51 AM

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QUOTE(adambomb @ Mar 12 2012, 08:25 PM)
i already email pos malaysia, surprisingly the response was fast
the package just cleared malaysian customs today  rclxms.gif
i agree with u. smile.gif
emailed them once and i find them helpful.
billytattertons
post Apr 2 2012, 09:55 PM

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if u r using priority mail, then u can track it using pos malaysia website - parcel.
billytattertons
post Apr 3 2012, 05:56 PM

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QUOTE(nuttyking91 @ Apr 3 2012, 02:11 PM)
using express mail. hmm.gif cannot see my parcel in poslaju or pos malaysia. Is it beacouse my place doesn't have tracking system?
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not really sure about express mail. sorry about that. ur item is normal mail or parcel? which category have u tried to track?
i believe every PPL/pos malaysia office will have tracking system.
billytattertons
post Apr 3 2012, 11:22 PM

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QUOTE(nuttyking91 @ Apr 3 2012, 08:01 PM)
a very small parcel. sunglasses.  hmm.gif the last time i post a parcel to Kampar also wothout tracking. the sender gave me the tracking number, but even after i received it, there's still no records in the online tracking system. so i assume Kampar doesn't have a tracking system, so they don't even bother to scan when it was first posted. customs have released it on monday 10+ am yesterday. hopefully i can get it by tmr?
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You could be right. Had similar experiences like you, only that i'm the sender.
Should be getting it by tomorrow. nod.gif (unless PPL ppl decided to take another day)
billytattertons
post Apr 4 2012, 01:17 AM

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QUOTE(nuttyking91 @ Apr 4 2012, 01:00 AM)
is it possible that it is detained in customs? perhaps i want to call in there. I see those successful ones have custom clearance processing completed. mine don't have.  hmm.gif sunglasses is untaxable though.
there's this possibility, since the tracking system doesn't show processing completed.
my priority mail parcels usually have another column showing custom clearance processing completed after the custom clearance.

sunglasses is non-taxable stuff but if the price >rm500 (including shipping), they might tax u...

better call them up to ask.
billytattertons
post Apr 4 2012, 01:30 AM

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QUOTE(nuttyking91 @ Apr 4 2012, 01:25 AM)
I will call them later in the morning then  sweat.gif I wonder how much will they charge me. only a student, hopefully can deal with them if they really held my stuffs. It's just around USD166 plus shipping, slightly over though. I don't know how much my sender declare the item worth.
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try to nego with them if they really charge. Best of luck to you 2ml!
billytattertons
post Apr 26 2012, 04:59 PM

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QUOTE(kentkoh @ Apr 26 2012, 12:39 PM)
i just bought an item from ebay cost me USD300 on 17th April.

the latest up date for my tracking number is only 21st April saying
"Processed Through Sort Facility"

what does it mean? it mean 10days from the item been shipped out.

but still in "Processed Through Sort Facility"??
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from ur description, sounds like ur item is without tracking. then shud be first class intl mail.
if it's without tracking (usually starts with LC ends with US), then ur tracking ends at Processed through sort facility.
billytattertons
post Jul 3 2012, 04:40 PM

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QUOTE(kyo6813013 @ Jul 3 2012, 04:32 PM)
Anyone know "Addressee not available - Addressee advised to pick up the item" word this tracking? anyone know the meaning my item in post office?
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yes, this means that your item is with the post office ppl.
billytattertons
post Jul 3 2012, 07:27 PM

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QUOTE(kyo6813013 @ Jul 3 2012, 04:56 PM)
So, me need going post office collect item?or waiting
someone delivery to me?
*
U have to head over to poslaju centre that holds ur item to collect.
Poslaju only offers 2nd delivery to poslaju items, dun think priority mail is included.
billytattertons
post Jul 24 2012, 09:31 PM

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QUOTE(hackwire @ Jul 24 2012, 02:14 PM)
I bought a h/p casing.

track no.
LN290644165US

i learn my lesson. may i ask next time which delivery package should i use for security and with tracking system that is economical?
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actually, USPS first class intl offers tracking service with extra fee, u can ask the seller about it.
or u can use USPS priority mail, price slightly expensive but includes tracking service.
billytattertons
post Sep 28 2012, 05:35 PM

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QUOTE(pali_5373 @ Sep 28 2012, 02:49 PM)
hye, ive bought starcraft 2 collector edition from ebay aus, but the seller is located in us, so he shipped my parcel using usps, as stated below my item is held by custom today.the item worth around rm700.00 plus shipping.usually how many days until my parcel got through from custom inspection? does gaming cd will be taxed?

FROM USPS(Priority Mail International Medium Flat Rate Box)

Customs Clearance          -September 27, 2012, 9:39 am
MALAYSIA

Processed Through Sort Facility  -September 27, 2012, 9:38 am
MALAYSIA

Processed Through Sort Facility  -September 16, 2012, 6:37 pm

ISC LOS ANGELES CA (USPS)
Arrived at Sort Facility          -September 16, 2012, 6:34 pm

ISC LOS ANGELES CA (USPS)
Depart USPS Sort Facility          -September 15, 2012

LAS VEGAS, NV 89199
Processed at USPS Origin Sort Facility -September 14, 2012, 10:46 pm

LAS VEGAS, NV 89199
Accepted at USPS Origin Sort Facility -September 14, 2012, 9:31 pm

LAS VEGAS, NV 89147
Electronic Shipping Info Received -September 13, 2012

FROM POS MALAYSIA
28-Sep-2012 10:16:00 Consignment held by custom for inspection.
            High - value goods                            PPL JOHOR BAHRU
27-Sep-2012 02:43:20 Departure from inward OE/Send item to domestic location POS MALAYSIA INTERNATIONAL HUB (KLIA)
27-Sep-2012 01:38:15 Arrived at inward OE/Receive item at OE          POS MALAYSIA INTERNATIONAL HUB (KLIA)
16-Sep-2012 18:37:00 Departure from outward OE
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usually it only takes one day to clear, but it can go up to 2-3 days.
if the value declared >rm500, usually yes. gaming stuff has 10% sales tax if i'm not mistaken.
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