Hope i will be receiving it soon =) wohoo

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Added on October 20, 2010, 8:52 amI wanted to hand collect my parcel so i called pos laju. I am very disapointed with Pos Laju Customer service.

I called 4 times yesterday and 2 times this morning:-

1. First call, the representative told me the parcels are not in the system.
2. 2nd call immediately after i hang up, the representative told me the parcel is on the way to the Post Station from KLIA. She ask me to call back 2 hours time to check which station my parcel will be @ so they can arrange for me to pick up.
3. 3rd call 2 hours later, Parcel not in system.
4. 4th call immediately, my parcel have not reached any post station, ask to call back next day 8.30am.

5. 5th call @ 830am, the rep. again said my parcel is not traceable and not recorded in system.
6. 6th call immediately after 5th, the rep say my parcel is still in KLIA.

What kinda service is this?!

This post has been edited by MissEndearing: Oct 20 2010, 08:52 AM