Hey guys, this evening shortly after finding out about the new bus fares, I emailed RapidKL asking them to improve bus frequency so as to make the fare increase something reasonable.

To my surprise they just emailed me back about an hour ago

My email
Their response
As I know you guys are mostly unhappy about this, I thought that I'd gather a few of your complains and bunch them into an email for my reply to the email I received. If you want to share your stories for me to write in my email please share in a civilised manner please.

I also encourage you all to write to RapidKL yourselves and spam their emails with complains and demand for better service
their email suggest@rapidkl.com.my