QUOTE(swrong @ Jan 10 2010, 05:21 PM)
Pretty,
Got your four celestial projection lamp Star but there is no light after assembled. refund? Or send another one?
we did replied u politely d by pm. n if got any problems u can pm us b4 form out a complaint, we will try to fix it.
we dint claimed tat all items were 100% no problem, just say that we have sell more than 1k unit of this lamp in this 2 yr n so far all no problem n function well. n we also said that maybe ur lamp wayer longgar abit or assembled wrong in small places. u can post back to us, we help u check it n fixed it, post u back a no problem one. even u claimed tat it's very very easy to assemble, but can u 100% guarantee no wrong? lastime got 1 or 2 cstmr who shouted tat they dunno how to assemble pula, hard for them. =.= haiz... diff ppl diff perspective n nobody right or wrong..
ok, maybe u r right n assemble properly, but we also need to get back the lamp to check it n fixed it for u so tat u can get a good one.
sincerely sorry for the inconvenience, but if u claimed tat ur item are faulty but refuse to send back, wat can we help?
u mean u dont wan post back n wan us send a new one n u get 2unit in final? it's impossible.
sorry, we did faced b4 with liar n greedy cstmrs, cheater... claimed tat cant function n ask us to post a new one but refuse to post back the previous one.
we r not here to accuse anyone, but wish u can understand tat we also have our own rule. we have try our best to help, promise to help u check it n fix it or change a new one if cant fix it. but u refuse to post back...
i m not pointing fingers to anyone, but try to put urself in my shoes, if we did it, nextime other cstmrs may have a good chance to get 1 more & free! just to say tat their light or their items cant function, post him or her a new one or refund. n they wont post the faulty one back. WASTED Time as reason or excuses. then does it mean we need to 'buy 1 free 1' n close shop in the end? haiz.
at least if u post back to us, we can prove that wat's happening in it. n if it really couldnt function, we change for u. n we can show this to our manufacturer n get back our money.
we r really did our best, if u refuse post back to change n insatisfied, u can form a complaint on a proper forum, but not here. let others to judge there.
thanks a lot for ur patient n sensibility. have a nice day
QUOTE(zulzzz @ Jan 12 2010, 02:07 PM)
forget 2 update to u, i did get a wonderful nite on 1/1 with my dearest by using the star projection!
she was so so so surprising n happy! XD
thank you
thanks for ur feedbacks dear. really appreciate it
QUOTE(Ravenkean @ Jan 13 2010, 10:16 PM)
Twilight Turtle RM58 Free Postage
i wan green one, do u have it...pm me asap..!~
noted ur order. the turtle have 3 colors inside 1unit, it will change itself! so cute n nice
This post has been edited by pretty~: Jan 14 2010, 09:34 PM