For those who visit Manipal Hospitals in Klang, here are my experiences on these two ENT doctors. No operation involved, just periodic checking of ears and cleaning of ears due to hardened wax. These are my observations based on the attitude or character of the doctors concerned.

Dr Muthu Kumar Murugesan

Friendly and quite a talker. Talks a lot and cheerful. However, wasn't too thorough and careful with the cleaning of the ears which was done pretty quickly and at one point not very careful and caused a slight pain to my ear during cleaning. He said sorry.

Dr Arvin Balachandran

Soft-spoken and more attentive to details. Cleaning of ears was done much more carefully and longer. While cleaning the ears, the video on the screen showed the tools slowly extracting the hardened wax inside my ears. All was done carefully and slowly as I watched the wax slowly being removed from my ears. Overall it was a very positive experience. In the end the doctor gave me some solution to dissolve the hardened wax which was useful. This solution was not prescribed during my appointment with Dr Muthu.

In summary, for general checking especially cleaning of the ears due to hardened ear wax, I surely recommend Dr Arvin. For other cases or major operation, no comment as I do not have experience for these cases. Nevertheless, if you want a cheerful, vibrant and loud talker, Dr Muthu is the man to go. If you want quiet, soft-spoken and more polished, Dr Arvin is the doctor to visit. Personally I prefer Dr Arvin and would recommend him.