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Hardware The New MacBook/MacBook Pro/Air Users Thread v4, Share your joy and your pain here

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heyrussell
post Aug 9 2009, 08:28 PM

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I recently ordered a 17" MacBook Pro matte display from Hong Kong and had a friend pick it up for me. Unfortunately, the unit died on me the next day. Ran all the usual diagnostics I can think of but finally sent it to VR Tech. They knew the unit was bought in HK when they checked the serial number against their database. So I presumed I was going to be charged for labour.

In the meantime, the shop in HK asked me to bring the unit back and they can give me a replacement unit. But I had to wait for a week since the matte display needs to be specially ordered. That didn't work for me.

Anyway VR Tech called later to inform me that the issue was with the logic board and it needed to be replaced but they have to order from S'pore. Was surprised that the part only took a day to arrive. I collected the unit 3 days later and no charges from VR Tech. I guess Apple picked up the tab. Thank god for Apple's Int'l warranty! So why did I risk getting it from HK. Because the price difference is about RM870 and its the cheapest place in the world to buy a Mac. If you can get a friend to bring it down for you, then by all means go for it!



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