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Hardware The New MacBook/MacBook Pro/Air Users Thread v4, Share your joy and your pain here

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John89
post Aug 3 2009, 07:54 PM

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QUOTE(alanelf @ Aug 3 2009, 03:22 PM)
maybe you can go to their shop, i also got it from pcfair... seem ok no problem for me
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I went to their shop and they swap a new one for me and the new one also have the same problem.

I don't think they want swap another one for me anymore.


QUOTE(th3_glove20 @ Aug 3 2009, 03:51 PM)
hey bro which model??
i nearly bought it from pc fair as well...
u bought it from EPIC?
I bought the MC026

Yup, it's Epi Centre

This post has been edited by John89: Aug 3 2009, 07:55 PM
cRazYee
post Aug 3 2009, 09:46 PM

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QUOTE(alanelf @ Aug 3 2009, 12:06 PM)
hi wanna ask, for the 15" MBP the battery can last how long?
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which version? oct 08 or latest one?
0ct 08 last around 3~4 hours normal browsing, running on 9400m
new one, is the king, 8 hours!
http://www.anandtech.com/mac/showdoc.aspx?i=3580&p=4
alanelf
post Aug 3 2009, 10:57 PM

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QUOTE(cRazYee @ Aug 3 2009, 09:46 PM)
which version? oct 08 or latest one?
0ct 08 last around 3~4 hours normal browsing, running on 9400m
new one, is the king, 8 hours!
http://www.anandtech.com/mac/showdoc.aspx?i=3580&p=4
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the latest version wan
th3_glove20
post Aug 4 2009, 12:00 AM

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QUOTE(John89 @ Aug 3 2009, 07:54 PM)
I went to their shop and they swap a new one for me and the new one also have the same problem.

I don't think they want swap another one for me anymore.
I bought the MC026

Yup, it's Epi Centre
*
goshh i nearly bought mine there as well..but from wat the sales guy told, somehow i got a strong feeling tat they r trying to clear off wif their old stock..so i decided to step back n pay alil more n grab it in machines KLCC...
anyways im so sori to hear tat bro....i would recommend u to replace another unit, as customer is always right...
John89
post Aug 4 2009, 12:22 AM

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QUOTE(th3_glove20 @ Aug 4 2009, 12:00 AM)
goshh i nearly bought mine there as well..but from wat the sales guy told, somehow i got a strong feeling tat they r trying to clear off wif their old stock..so i decided to step back n pay alil more n grab it in machines KLCC...
anyways im so sori to hear tat bro....i would recommend u to replace another unit, as customer is always right...
*
in US, yes...but in Malaysia, I'm not sure about it

i think MC026 is an old model right? but not that old
jasperng
post Aug 4 2009, 12:59 AM

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er but sitll you ahve the right to claim a defect - free macbook pro that you pay so much for...

I recommend you to go to change for the 3rd time and clearly state the problem you are facing.
preducer
post Aug 4 2009, 01:04 AM

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i was wondering how bad is it ? u change it twice and still getting a problematic macbook.. or ur really fussy ?
jasperng
post Aug 4 2009, 01:28 AM

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he got dead pixel man >.< it doesnt lie .. and -.- i dont think anyone who spent thousands on lappy can bear with dead pixel >.<
preducer
post Aug 4 2009, 01:37 AM

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QUOTE(jasperng @ Aug 4 2009, 01:28 AM)
he got dead pixel man >.< it doesnt lie .. and -.- i dont think anyone who spent thousands on lappy can bear with dead pixel >.<
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how bad is it ?? and also what is apple policies on dead pixel ? is 1 dead pixel entitled for a replacement ?

btw read this > http://discussions.apple.com/thread.jspa?t...080302&tstart=0

This post has been edited by preducer: Aug 4 2009, 01:39 AM
cRazYee
post Aug 4 2009, 09:48 AM

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the condition should be, more than 6 dead pixel only exchangeable
this is normal policy for most of the manufactural


Added on August 4, 2009, 9:49 am
QUOTE(alanelf @ Aug 3 2009, 10:57 PM)
the latest version wan
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refer to the link then

This post has been edited by cRazYee: Aug 4 2009, 09:49 AM
siawgu
post Aug 4 2009, 10:27 AM

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When I 1st got my 1st 13" MBP, I got a stuck pixel, even apps also can't fix it. Ended up calling the shop and Applecare. but I got replacement after 1-2 weeks due to no stock.

My suggestion is why don't go back and try to ask for exchange/fix?
elfreakz
post Aug 4 2009, 11:07 AM

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i bought my mighty mouse from ebay US with warranty.. and cheaper price too, since it was bidding. it make me laugh because the mouse was assembled in Malaysia. what other apple product is assembled here anyway?
siawgu
post Aug 4 2009, 11:11 AM

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QUOTE(elfreakz @ Aug 4 2009, 11:07 AM)
i bought my mighty mouse from ebay US with warranty.. and cheaper price too, since it was bidding. it make me laugh because the mouse was assembled in Malaysia. what other apple product is assembled here anyway?
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Apple (White) Keyboard & Mighty Mouse are all assembled in Malaysia. I not sure about the new Apple Aluminum Keyboard assembled in where.. anyone know? tongue.gif

This post has been edited by siawgu: Aug 4 2009, 11:13 AM
th3_glove20
post Aug 4 2009, 11:33 AM

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anybody is using any keyboard protector...im using capdase clear version it comes with hold on the protector...but i heard if ur using protector it might blow the air flow of the MBP..
please advise..
John89
post Aug 4 2009, 11:59 AM

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QUOTE(th3_glove20 @ Aug 4 2009, 12:00 AM)
goshh i nearly bought mine there as well..but from wat the sales guy told, somehow i got a strong feeling tat they r trying to clear off wif their old stock..so i decided to step back n pay alil more n grab it in machines KLCC...
anyways im so sori to hear tat bro....i would recommend u to replace another unit, as customer is always right...
*
How much you bought the MC026 in Machines KLCC?


QUOTE(jasperng @ Aug 4 2009, 01:28 AM)
he got dead pixel man >.< it doesnt lie .. and -.- i dont think anyone who spent thousands on lappy can bear with dead pixel >.<
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Yup...totally agree with you. If I pay RM2k+ for a laptop, I can't say anything. But this is a RM7k+ laptop man!!!!

Has anyone heard "what you pay is what you get"?

I paid RM8k+ (with AppleCare) and do you expect me to accept this kind of problem?

Plus Apple is well known for it's graphic. What's the use of excellent graphic if you have defect pixels?


QUOTE(preducer @ Aug 4 2009, 01:37 AM)
how bad is it ?? and also what is apple policies on dead pixel ? is 1 dead pixel entitled for a replacement ?

btw read this > http://discussions.apple.com/thread.jspa?t...080302&tstart=0
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What Apple Policies? Before buying it, the sales person told me that they will swap a new one for me IF THERE ARE ANY DEFECT HARDWARE...

So I guess I am entitle to swap right?

This post has been edited by John89: Aug 4 2009, 12:02 PM
preducer
post Aug 4 2009, 12:20 PM

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1 dead pixel doesnt entitled you to replacement..
John89
post Aug 4 2009, 12:21 PM

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QUOTE(preducer @ Aug 4 2009, 12:20 PM)
1 dead pixel doesnt entitled you to replacement..
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Why not? I already did it on my first swap. After first swap, there is still a defect pixel
preducer
post Aug 4 2009, 01:10 PM

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QUOTE(John89 @ Aug 4 2009, 12:21 PM)
Why not? I already did it on my first swap. After first swap, there is still a defect pixel
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ur lucky for the first time, usually they wont unless there are a lot of dead pixels like 3-4.
th3_glove20
post Aug 4 2009, 01:33 PM

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mine is 13" 2.26..

jind86
post Aug 4 2009, 01:55 PM

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QUOTE(John89 @ Aug 4 2009, 12:21 PM)
Why not? I already did it on my first swap. After first swap, there is still a defect pixel
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why worry about them not swapping it for you? whatever it is, the problem didnt derive from you, the unit is faulty, simply bring back to them and tell them bout the problem, your unit is covered under apple warranty anyway..

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