Jul 21 2009, 06:18 PM
QUOTE(pengiranijam @ Jul 21 2009, 03:02 PM)
Thats is their old tactics to avoid...
Last night TMNet kicked all streamyx user... see many user complain getting dc... all of sudden.
Getting the latest annoucement from TM.Last night TMNet kicked all streamyx user... see many user complain getting dc... all of sudden.
QUOTE
INTERNET SERVICES DISRUPTION
Dear Valued Customers,
Telekom Malaysia Berhad ™ wishes to announce that there has been a disruption of its Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore.
Due to the disruption, customers using Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.
In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.
To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.
Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected. TM expects complete recovery of its services by 5 August 2009. TM will make further announcements on the progress of the restoration works.
TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
Dear Valued Customers,
Telekom Malaysia Berhad ™ wishes to announce that there has been a disruption of its Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore.
Due to the disruption, customers using Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.
In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.
To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.
Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected. TM expects complete recovery of its services by 5 August 2009. TM will make further announcements on the progress of the restoration works.
TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
This segment of cable is so weak,huh?
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