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Downtime ●●~Extreme Screamyx Slowdowns V5~●●, ♥Oh yes we love streamyx!♥

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dreamsquall
post Oct 13 2009, 09:34 PM

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i'm 1mbps streamyx user and i'm experiencing downstream rate dropping after few hours of connection and i have to reset my modem everything to make my downstream rate back to 1024kbps
anyone got such experience nad mind to share how to fix this?


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dreamsquall
post Oct 13 2009, 11:18 PM

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QUOTE(rebornsoul @ Oct 13 2009, 09:44 PM)
i think u are getting capped
*
so should i call the cs to complain bout this?
but i dunno how to explain this haha coz everything i call them, they say reset server for me
dreamsquall
post Oct 14 2009, 01:30 AM

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QUOTE(gsan @ Oct 14 2009, 12:17 AM)
port problem, asked them to change to a new port.
*
the port i;m using is a new one actually after tm technician telling me my port "kong" already so they change a new one however it become like this

Added on October 14, 2009, 1:32 am
QUOTE(Acrisius @ Oct 14 2009, 12:43 AM)
They won't simply change to a new port, if your current one is working fine.
What I suggest you report this case to Expert team or you can email to help@tm.net.my with the attachment as a prove.

You make sure it delivered to Expert team. Because they manage to re-configure your speed to actual capping.

*For your information, Configuring port speed do not required a technician to your side. It just can be done through their system setting only.
*
thx for advise
i;ve lodge a complain at cs and they gave me a report no.
see tomorrow better or not, or i directly ask help from expert team which u advise?

This post has been edited by dreamsquall: Oct 14 2009, 01:32 AM
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