QUOTE(andrew9292 @ Aug 18 2009, 02:05 PM)
dial 100 and the TM lady will inform you that APCN2 cable expected to be restore by 10.09.2009... Downtime ●●~Extreme Screamyx Slowdowns V5~●●, ♥Oh yes we love streamyx!♥
Downtime ●●~Extreme Screamyx Slowdowns V5~●●, ♥Oh yes we love streamyx!♥
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Aug 18 2009, 02:19 PM
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#1
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Junior Member
88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
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Aug 24 2009, 12:50 PM
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#2
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Junior Member
88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
QUOTE(andrew9292 @ Aug 24 2009, 12:29 PM) Nope i'm not a TM spokesperson. Nope, i'm not working for TM. Dont worry andrew you have my support But yes most of the people here dont have the balls to take it up with TM. I took it up... i even took it up to the level of Prime Minister Office and MCMC last time. You dare? Do you even have the capability to be mature enough to be entertained by PMO? I even went to their customer meeting with a few other users here and talked to their CEO. Guess my age? 17. Shame on you ppl. Now my line is superb. So why i call u all wussies? So that you all will react this way and actually do GO AND MAKE A COMPLAIN! If i can do it... so can you. I also know, after reading this, many of you will go either: this guy is bullshit... or... i'm not going to get myself involve with such high profile complain due to "insert reason here" or i will just let the "andrews" complain, let them take the heat. we just sit here and rant whole day. Easy man we all are under same boat. I know many of us are extremely frustrated with the current slow down from TM and the only way to do is keep complain them until they take their action to rectify it (which i hope so). @cameltoe Calm down mate. I think andrew is just trying to urge more ppl to make a complain to TM so that they wont treat it as isolate case. Just that his statement a bit over. @andrew try avoid to call ppl wussies or no ball. Ppl get offended especially during recent f*** up from TM, everybody can be easily flamed |
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Aug 24 2009, 01:03 PM
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#3
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88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
QUOTE(fabianz03 @ Aug 24 2009, 12:55 PM) keep complain lo, and cc your case to MCMC, Fomca or etc. as well and wait for any "good" action taken by TM.Other than that, what else we can do? Change other ISP? >> that may even make you more frustration.. |
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Aug 24 2009, 02:33 PM
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#4
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88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
hmm...i may consider to go to TMpoint and complain directly to the manager
All the while i was calling and email them my complains but it seems not workable..argg, gotta take one day leave to do it, damn! |
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Sep 6 2009, 10:22 PM
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#5
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Junior Member
88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
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Sep 7 2009, 08:11 PM
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#6
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88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
one of the TM staff called me just now and told me they are performing migration of server for wangsamaju exchange there and expected to be complete by early of October..then he claims all the slow connection issue will be resolved..and also rebate of money will done accordingly.
So don't put high expectation on 10th of September all will be resolved. You have to bear with them for this whole month though.. |
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Sep 7 2009, 09:20 PM
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#7
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88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
QUOTE(fabianz03 @ Sep 7 2009, 08:15 PM) You must be kidding me... All Wangsa Maju area folks will be screaming ans swearing. And banks close, ATM offline. this is what TM staff told me this evening. I guess he means only certain affected users to be migrate from wangsamaju server to a new one. Not sure only 4Mbps user or including other users.Whole Wanga Maju will go offline. Just like SDK, exchange burned, whole eastern sabah goes offline. And he told me already received more than 30 over ppl complain for slow connection, in which are connected to wangsamaju exchange. tbf after 1 month + of the lousy connection, i was already lost confidence on TM efficiency on resolve the issue..Lets see whether this time they can deliver their promise or not.. haiz...need to bear another one month of the f***king slow connection.. |
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Sep 7 2009, 10:04 PM
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#8
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88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
i'll give one more last chance to TM.
if until early next month the issue still persist, good bye to streamyx. i mean, how can you tolerant with 3 months for this f***ing slow connection while you are paying more? Man I'm run out of my patience. TM you better fulfil your promise to me, otherwise you prepared to lose a good customer. This post has been edited by SeanWong: Sep 7 2009, 10:05 PM |
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Sep 11 2009, 11:32 AM
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#9
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Junior Member
88 posts Joined: May 2008 From: Cheras, Subang Jaya & Bdr Kinrara |
just a update to your guys who affected by the recent connection slow down issue and connected to wangsamaju exchange.
i just received a call from premier CS that today they have start migrating those affected users to a new server and expected to be complete on this Sunday (13/09). They ask me to observe the connection status within this few day to see got improvement or not. So for those who are connected to wangsamaju exchange (particularly 4Mbps user) you can try to check this weekend see the line is stable or not. Cheers. |
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