It's 3rd of August. Do any one feel slightly better?

It's just same for me, nothing changed for my IP 218.111.X.X

Recently, TMnut had capped customer's bandwidth on certain of international links, even we tried to have multiply parallel connection. It don't help much.

Jeremy Kung had a good education and working experiences. Since he was appointed as CEO TMnut.

Why the instructure still so shit, just a useless guy with a high position.

06/08/2009
INTERNET SERVICES DISRUPTION

Dear Valued Customers,

Referring to our earlier statement on 21 July 2009 on the disruption of our Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore, Telekom Malaysia Berhad ™ wishes to announce that there is a delay in the restoration of Internet services due to technical problems at the repairing stages.

In addition, our consortium members have also detected another fault on the same circuit about 372km from Kuantan Cable Station.

Customers using Internet services may continue to experience slow browsing while accessing websites hosted in the US and Hong Kong. In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the US and Hong Kong may still experience some service degradation. To alleviate the problem, some of the links have been directed to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected.

Due to this, full recovery of Internet services is now expected to be on 16 August 2009. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You.

LOLx, Nice one.

No 16 August anymore. Now 10 September

Hopefully it's 10 of September as what they said. They always like delay, who knows when is exactly the date to be complete. Sadddd

This post has been edited by Acrisius: Aug 17 2009, 11:35 PM

It was almost a month TMNUT had capped the speed on my US VPN server. I hope 10 Sept, will eventually back to normal with the connection.

They doing something with DNS server. You change the DNS server and everything will back to normal

I think you're the one most stupid who to post this kind of speed result. We all do know that Streamyx was freaking slow, yet Speedtest was not soo accurate as there was a cache on browser.

So what's your point showing not 1 but 3 result which where more than 10Mbps? Stop your bragging post please

Yes,

Pinging www.3dns.tm.net.my [202.71.97.48] with 32 bytes of data:
Reply from 202.71.97.48: bytes=32 time=186ms TTL=119
Reply from 202.71.97.48: bytes=32 time=190ms TTL=119
Reply from 202.71.97.48: bytes=32 time=184ms TTL=119
Reply from 202.71.97.48: bytes=32 time=166ms TTL=119

Ping statistics for 202.71.97.48:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 166ms, Maximum = 190ms, Average = 181ms

Is this similar to you?

They won't simply change to a new port, if your current one is working fine.
What I suggest you report this case to Expert team or you can email to help@tm.net.my with the attachment as a prove.

You make sure it delivered to Expert team. Because they manage to re-configure your speed to actual capping.

*For your information, Configuring port speed do not required a technician to your side. It just can be done through their system setting only.

This post has been edited by Acrisius: Oct 14 2009, 12:44 AM

Tomorrow you call up and check with them, If it is still no updates from them, Maybe you can request for transferring your line to Expert team.

Pinging www.3dns.tm.net.my [202.71.97.48] with 32 bytes of dat

Reply from 202.71.97.48: bytes=32 time=209ms TTL=119
Reply from 202.71.97.48: bytes=32 time=156ms TTL=119
Reply from 202.71.97.48: bytes=32 time=168ms TTL=119
Reply from 202.71.97.48: bytes=32 time=147ms TTL=119

Ping statistics for 202.71.97.48:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 147ms, Maximum = 209ms, Average = 170ms

Nice one! Starting from morning until now.

Any guys living in Wangsa Maju or Melawati still having bunch of packet loss and high ping?

Reply from 202.71.97.48: bytes=32 time=220ms TTL=119
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 202.71.97.48: bytes=32 time=186ms TTL=119
Reply from 202.71.97.48: bytes=32 time=225ms TTL=119
Request timed out.

Ping statistics for 202.71.97.48:
Packets: Sent = 401, Received = 236, Lost = 165 (41% loss),
Approximate round trip times in milli-seconds:
Minimum = 137ms, Maximum = 1380ms, Average = 215ms

*Pinging from www.tm.net.my

This post has been edited by Acrisius: Nov 10 2009, 10:23 PM