just back from the "gathering" and found out those attendees do have lots of "serious" matter compared to mine.. lolz...
just hoping that they will keep the promise to improve their "customer service" and of course the bw instead of pointing the problem is merely international link issues @.@

dns issue.. they mentioned that will have a look into it @.@

our account is under intensive monitoring ? hmm guess not ... probably they are digging out those information and those reports for that gathering only.. after tat... huh .. forget everything ?
lets hope not...

This post has been edited by FirezZ: Aug 1 2009, 04:38 AM

hehe 8 people were there onli ... guess we can easily identify who
keep secret keep secret

on the "installation fee" when there is any upgrade.. i thought one of them said just show him / them the statement and they will look into that issues, guess will be deducted in the next bill after the so called "investigation" ?
yeah ... do agree that will try to directly email to the top management instead of forwarding it to SKMM.. hopefully in future when there is any issues again, direct email to them and wait for the response... empty promises or improvement in building up the trust between the management and consumer ...