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 Maxis iPhone Discussion Thread | V1, Strictly Rates/Plans Discussion ONLY

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pjastro
post Aug 1 2009, 07:45 PM

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Just confirmed by calling xustomer service:

Last week I bought a sim pack $8.80 from Maxis. And I went back to Maxis to confirmed the 500mb they told me I am not registered so I called machines they told me its Maxis fault. 2 Parties blaming each other so I called customer to clarified here the answer:

For those who bought the phone from machines you will not be entitled the 500mb free every month.

Only those eligible - if you purchased the phone directly from Maxis you will be entitled 500mb.

What a double standard- those who purchased from machines will be short changed just like me.
pjastro
post Aug 1 2009, 08:32 PM

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Yes, I got a shock when I was being informed machines is not participating in the 500mb program!!

Very Shock! That's not what I read in their website.
When I was at Maxis centre the sales agent showed the screen that my number does not stated 500mb+12 months while other did showed.


pjastro
post Aug 1 2009, 08:46 PM

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Certainly will do that on Monday.
pjastro
post Aug 4 2009, 12:14 AM

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From my previous post on 500mb.

This morning I went back to machines, they help me to screw ppl from maxis.
He told me everything will be sorted out for me, So..
In less than 30 minutes I got sms telling me that my 500mb been activated for the next 12 months.


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