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 iPhone 3G[S] Maxis Registration-Booking-Buying V3, Unconstructive post will be deleted

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tongho
post Oct 1 2009, 04:18 PM

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QUOTE(tnsai @ Oct 1 2009, 02:57 PM)
I just called today to not ask for my phone earlier but to confirm my 30days, at first the girl on phone told me 30-45 days.. i told him... no, the staff etc told me that it is a firm 30days.. even to the point that if i don't get a call within 30days/sms just go straight to the maxis center where I ordered to collect. Then she said "If the center said like that, then its like that la (her voice is actually quite polite)".I'm going to hold that to them. 

Good point though, I'd wish for those people to who have just recently ordered not be too push as all the people who have recently ordered has been given the duration of 30days++, so please wait until 30days before you push for an IPhone. Sure, you can go and check if maybe they have early stock, but if you are early and your stock is not in yet, just be a gentleman and wait till their time is up =D

Maxis situation reminds me of some restaurants.. sometimes when they are busy and our food is later than the ones who have it, they say their kitchen is confused, because today too busy.. I always politely but stern and tell them.. if you cannot handle the customers, then you shouldn't serve so many.. if you can sit so many people then you should be able to handle the people.

That is why some restaurants overseas they won't sit you even though they might have place, because they know they can't handle... same thing.. if you feel you cannot fulfill your orders, let your customers know beforehand.. don't give people a duration and then keep changing it.

Also, they should understand that, most of us new ones who prebooked the IPhone did so because they said.. 30days wait (which isn't really that bad) and we paid a rm200 deposit and thus makes that our "contract" if you will, they can't just refund us or tell us to wait longer unless we agree to it.
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totally agree.... rclxms.gif

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