I'm facing the exact situation like you with the staff from Machines 1U, except I'm still using my phone. Few days ago, I called them and one of the staff had asked me to come collect at the very early morning. He was rather suspicious and skeptical when he said it, probably he had faced enough complaints from customers and do not want to get one from me. Now, having said that, I am in serious doubt whether my unit will be reserved once it arrives when a dubious pedophile is working inside Machines 1U. He could give it away. The other staff members had told me countless times to wait for their calls, but I've waited long enough. Because I'm leaving on the 16th of August and will be back in the country on 27th, I cannot bear to wait that long. I told my predicament to one of the member of staff, he told me he'll call Maxis and took down my details and he'll call me what the updates are. I waited for their call for a few days. At the end, it had to be me to initiate the call. This may not be a bid deal since it's just a game of who calls who, but consumers would start questioning the staffs' efficiency and trust.

Since 16th to 27th is pretty long, I was hoping for a legal paperwork signed by both parties to assure that my units will be reserved until I come back like I once did in the UK. I don't trust the staff in Machines 1U. I may need to consult my parent's lawyer for advice.

Because I'll be flying on the latest A380, I wanted to experience taking photos inside the plane with my i3GS. Without it makes me so bloody mad.