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 iPhone 3G[S] Maxis Registration-Booking-Buying V3, Unconstructive post will be deleted

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janson_kaniaz
post Aug 6 2009, 08:53 AM

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QUOTE(Cyrus2k @ Aug 6 2009, 08:47 AM)
Book it around 12th July and paid the deposit around 14th smile.gif

Lucky for me that I didn't choose KLCC for the pickup location since saw quite a number of people in the line when I fix my prepaid plan yesterday (500MB free data)..
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Dude, i havent got my free 500mb data, how long did u not get your data. Mine is almost a week now. When I called the maxis shop, they asked me to go to maxis centre...
janson_kaniaz
post Aug 6 2009, 01:53 PM

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will go maxis centre tmr at klcc to fix the free 500mb prob, will let u guys know if it needs any trick wink.gif. I actually called hotlink hotline (got charged rm3 for calling ohmy.gif ) and the guy told me he's gonna send 'report' to their team and will require about 7 working days to acknowledge my problem.
janson_kaniaz
post Aug 7 2009, 03:41 PM

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QUOTE(Elvant @ Aug 7 2009, 02:45 PM)
I take back my words, the free data only last a few hours, today I still see GPRS charges in my bill. I fire another email and request a rebate for all the data charges. Crap.
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You should turn off your 3g whenever you are not using it, you'll get charged for not using alot other applications if u dun turn it off. Besides, if you dun turn off your 3g, your battery will deplete faster.

QUOTE(jianwei87 @ Aug 7 2009, 03:30 PM)
but they just give me a receipt without any hotlink prepaid register for iphone. so how i going to get free 500mb when i get the phone?
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They will update maxis with your phone no. I assume you already have a hotlink sim card, no?
janson_kaniaz
post Aug 7 2009, 04:16 PM

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QUOTE(jianwei87 @ Aug 7 2009, 04:13 PM)
ya i got hotlink number but just wonder when the stock arrived they dun allow me to purchase with hotlink prepaid. the machines say i can book the iphone for hotlink prepaid
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if they say so, y u still worry? blink.gif
anyway i tot u already received ur phone, since now u havent, u shouldnt worry about the 500mb free plan also, only worry when u finally get it tongue.gif
janson_kaniaz
post Aug 9 2009, 07:14 PM

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QUOTE(idoblu @ Aug 9 2009, 06:19 PM)
8 days and still didnt get my free 500MB data for Hotlink purchase! Tomorrow have to go Pyramid to charn them kau kau ! vmad.gif

at the same time go to Machines to buy some more accessories rolleyes.gif
iPhone making me very poor - have to buy SP, buy docks, cables,  cry.gif

but what to do.... wub.gif
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My advice to you is to call maxis 1st (i din get mine almost 8 days also), if you are using post paid call 1800 821123 (FOC), if you are using prepaid call 1300 820120 (they say it costs rm0.10/min, but cost me almost rm3 for call around 10-15min sad.gif ). they will help you lodge a report. i got my free 500mb 1-2 days after i called them, it's quite efficient.

i bought my accesories from this low yat forum. my one came with free delivery smile.gif . price slightly cheaper (rm10-20) than machines also, and you can choose from the comfort of your home too.

all the xtra accessories are just personal choice. remember the phone doesnt come with a requirement tat you should buy those extras. It is your own preference. Some ppl still enjoy the phone without any extras, and i believe it should b tat way biggrin.gif
janson_kaniaz
post Aug 10 2009, 05:26 PM

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QUOTE(idoblu @ Aug 10 2009, 02:39 PM)
» Click to show Spoiler - click again to hide... «

this morning went to maxis sunway. ask where is my 500MB data.....the fella took my IC, type type on his laptop, go to back room. I sit there for half an hour then he give me a piece of paper with a report number. Immediately I told him this is not acceptable and I want to see your manager. I didnt come here to make a report. I already reported this several times and I want something to be done.

asst. manager took me to a meeting room (maybe scare I scream at her). explain that something went wrong and many ppl who bought on July 24th got this problem. I said what July 24th? 3Gs not even out yet on July 24th! I told her I got mine on Aug 1st. She says oh you not bought the 8GB 3G iPhone? I said no, mine is 16GB 3Gs duh! I told her I got 3 complains -

1. where is my free data?
2. who is gonna pay for the data that was used since Aug 1st?
3. why is my iPhone connecting and incurring data charges when I didnt use it to surf and do online things?

Ask until no more saliva, in the end,
No.1 - ask me to wait, she will ask Hotlink dept to expedite turning on my free data (more BS)
No.2 - she prints out my eStatement since August 1st and totaled up the data charges. According to her, its 59.xx so she will immediately credit me RM60 (later I came home and did my own calculation - found total to be RM74.28
No.3 - ask me to speak to their data consultant who told me to turn off PUSH and set Fetch to Manual
9 days and still my Free Data not turn on and counting...... mad.gif  vmad.gif
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Bro, i think the report is important for you to get back the money u 'accidently' spent. When i called Maxis CS, the guy helped me to lodge a report and claim back my balance. anyway i have tried step 3 and no worries, it really works, besides your battery wont drain very fast. try use wifi whenever possible.
janson_kaniaz
post Aug 11 2009, 11:28 AM

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QUOTE(elico @ Aug 11 2009, 10:15 AM)
Well done maxis.. you finally activate my free 500MB data for my Hotlink after a whole week of delay, and now you create another problem for me, charging me RM98 for a Monthly(3GB) Passes.... which I didnt subscribe to it at all

Anyone know what this Monthly 3GB Passes is??? No info could be found on Maxis website. I receive a SMS this morning saying i have successfully purchases the passes and it just deducted my account for RM98

and again i did the same by calling CS... all they can do is again make report...
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Haha i got the same sms also BUT mine says that my request to purchase monthly 3gb pass is unsuccessful.
I din apply it at 1st place...
janson_kaniaz
post Aug 11 2009, 12:33 PM

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QUOTE(elico @ Aug 11 2009, 12:03 PM)
probably the purchase fails because u dont have sufficient credit inside... well i have... and they just deduct my credit like that...

looks like my trip to Maxis Centre KLCC is unavoidable...
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dude, where did you buy ur iphone, just curious whether the same batch got the same problem. Mine from maxis 1U.
janson_kaniaz
post Aug 12 2009, 08:28 PM

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I believe the stock has arrived. Just tat they need time to allocate to all the shops and more importantly give priority to first batch customers. It is true some or most maxis shops hve stopped taking orders simply bcoz there is no point taking more stocks if no one can know when third batch will arrive. For those who want to order now my advice
is tat u wait till prob after 20th when most of the second batch have collected. I was told if there is xtra stock it'll b sold to walk in customers. Once most of the pre bookings have been
cleared the stock should b quite stable.
janson_kaniaz
post Aug 12 2009, 10:50 PM

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Like I mentioned first batch ppl will hopefully get by end of this week. they r starting to call the customers now which is a good thing to hear. Next week would b for second batch. There is no point calling everyday and ask (poor maxis/machine guy who has to listen to the same call everyday) I think they know wat they r doing so just give them some time. For those who already got the phone, welcome to the family!! biggrin.gif
janson_kaniaz
post Aug 13 2009, 08:20 AM

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QUOTE(wayne78 @ Aug 13 2009, 01:16 AM)
how confirm u r with the stock arrive????? Rumor or what?
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Well u dun need an insider/word from maxis CEO to know that the stock has arrived. The last 20 posts have been about maxis calling their remainder customers to collect the iphone. Wat other proof u need? You are not telling me that they have been hiding the stock and only release it now? hmm.gif
janson_kaniaz
post Aug 13 2009, 05:02 PM

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QUOTE(Iroci @ Aug 13 2009, 04:56 PM)
Today in news said iphone was explode..!!KeBaBoOmM!!

so be careful with ur new toys... sweat.gif

n please ask maxis if this case occur...what they will do...? hahaha
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these are isolated cases, same like dell and sony recalling their laptop batteries. not every electric product is perfect. one or two incidents are bound to happen. probability is 0.00001% perhaps?

see guys, y did u complain the whole week about not getting calls/sms, this and that?!
now i'm hearing ppl getting calls to collect their iphones, so for those 2nd batch, pls save ur breath, u'll get yours too soon! biggrin.gif
janson_kaniaz
post Aug 13 2009, 05:43 PM

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the current stock is for remainder of 1st batch prebookers (those who booked b4 24th). 2nd batch prebookers (those who booked after 24th) are more likely to collect after 18/8.

@mandyxt

currently no.
some maxis centres even stop taking orders completely, including for contract.

for those who want pay-as-you-go basis, i suggest u try after 18th, coz maxis focus now is to distribute to ALL prebookers. walk-in customers are not encouraged at all.

This post has been edited by janson_kaniaz: Aug 13 2009, 05:46 PM
janson_kaniaz
post Aug 14 2009, 10:12 AM

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@lesliechan19

I suppose you are 2nd batch (you booked after 24th July)?

@Kerry1136

I think 2nd batch is 24th July until early of Aug. Correct me if I'm wrong. tongue.gif

@Vjianz

Congrats! biggrin.gif

Something that is worth mentioning here. If you booked b4 24th July, you have every right to collect it b4 or by 18th Aug. Those who booked after that, do not rant here saying u deserve to collect b4 or by 18th especially those who booked in Aug (Give them a break).
janson_kaniaz
post Aug 14 2009, 12:26 PM

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@elico

pls call maxis CS. there is nothing anyone can do for u here.

@scofield

how nice if everyone can b as patient as u r biggrin.gif
janson_kaniaz
post Aug 14 2009, 05:34 PM

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@abubin

This is another case whereby ppl call the wrong place to ask about the stock availability. You should have called the TTDI maxis centre to ask about your stock!! Not the CS, how on earth should a part time call receiver in customer service know about stock availability in all maxis centres in Malaysia, the obvious answer from them would be either dunno or no stock or limited stock.

BTW, my booking receipt clearly shows the contact no. of my maxis centre. you should check yours too. if you really booked on 18th july, you should b on their priority list, no doubt. pls call and check with them.
janson_kaniaz
post Aug 14 2009, 06:51 PM

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Wow it seems that my theory is correct! Initially I was shocked bcoz maxis came out with such affordable plan for everyone for the new iPhone. Tat really got me thinking. There was no explanation as other countries seemed to increase their i3gs price as compared to 3g. But maxis i3gs price is identical to i3g price. I was thinking no way since even in the US ppl r complaining about the price hike. But they forgot tat apple gave them rebate when they upgraded from 2g to i3g. So since maxis din bring in i2g, apple has to give rebate for customers who wish to upgrade from i3g to i3gs! Tats the reason y the prepaid price is pretty affordable too. I won't b surprised if the next version of iPhone is more exp than i3gs as experienced by US customers now for i3gs.

@thaisxs

while u might sound tat u r benefiting from this, u r actually losing money if previously u bought your i3g from maxis. Assuming u bought it during the launch which is end of march your i3g would b priced around rm1-1.5k depending on it's condition since it's only less than 5 months old. And you r happy maxis paid u only rm500?
janson_kaniaz
post Aug 14 2009, 07:56 PM

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@tinkerbel

oops my bad. I tot it was a trade in for rm500. Tats y I felt it was a rip off. If tats the case, it's a good deal definitely. smile.gif
janson_kaniaz
post Aug 15 2009, 11:11 PM

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QUOTE(HuorEarfalas @ Aug 15 2009, 08:32 PM)
News to prebookers of Machines 1U

I finally got mine. The probably got the stock today. I saw the counter staff took my booking form from a pile of sheets, presumably other people's booking forms. AND THE PILE IS THICK. I guess a lot of people are going to get their iPhones.

I happy biggrin.gif

P.S. Voice Control is overrated. Whenever I tried asking it to play I Gotta Feeling by BEP, it keeps calling my friend.
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If you want it to play songs, you have to mention the keyword 'song'. If it doesn't detect the word 'song', everything else is for phone call. That's wat i found out.
janson_kaniaz
post Aug 16 2009, 07:32 AM

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QUOTE(ChillyPepper @ Aug 16 2009, 03:52 AM)
Got mine this afternoon. I was waiting for 18th. August when the fella from the Autocity MEP called me. I realised the SIM Eject Tool is not in the box? And the fella told me that I can't surf the internet until Maxis sends me an SMS to confirm something...

I'm currently on iData 2 + Value Plus 50. Reading previous posts, I thought only prepaid users have to wait for the SMS.
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The eject tool is in the box. It is actually at the back of the divider (where manual is store) in the box. Try to find the manual books and you will find the ejector.
Everyone has to wait for the activation notice on data. There is no exception i think.
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