8 days and still didnt get my free 500MB data for Hotlink purchase! Tomorrow have to go Pyramid to charn them kau kau !

at the same time go to Machines to buy some more accessories
iPhone making me very poor - have to buy SP, buy docks, cables,

but what to do....

dunno how many times i called them already. they said go to any maxis center if you want fast help. i went to gardens, they asked me to go back to sunway where i bought it....

can PM me the seller? I already looked around but cant find thanks

this morning went to maxis sunway. ask where is my 500MB data.....the fella took my IC, type type on his laptop, go to back room. I sit there for half an hour then he give me a piece of paper with a report number. Immediately I told him this is not acceptable and I want to see your manager. I didnt come here to make a report. I already reported this several times and I want something to be done.

asst. manager took me to a meeting room (maybe scare I scream at her). explain that something went wrong and many ppl who bought on July 24th got this problem. I said what July 24th? 3Gs not even out yet on July 24th! I told her I got mine on Aug 1st. She says oh you not bought the 8GB 3G iPhone? I said no, mine is 16GB 3Gs duh! I told her I got 3 complains -

1. where is my free data?
2. who is gonna pay for the data that was used since Aug 1st?
3. why is my iPhone connecting and incurring data charges when I didnt use it to surf and do online things?

Ask until no more saliva, in the end,
No.1 - ask me to wait, she will ask Hotlink dept to expedite turning on my free data (more BS)
No.2 - she prints out my eStatement since August 1st and totaled up the data charges. According to her, its 59.xx so she will immediately credit me RM60 (later I came home and did my own calculation - found total to be RM74.28
No.3 - ask me to speak to their data consultant who told me to turn off PUSH and set Fetch to Manual


9 days and still my Free Data not turn on and counting......

what is this 3gb pass all about? Hotlink got such thing meh?

@elico

did you check your eStatement see where the money went?

One thing we must warn ppl about their Maxis iPhones - check your data usage. It could be doing something on its own without you even noticing. RM98 can be gone in a couple hours of data usage.
It happened to me.

Make sure your iphone can turn off the data usage and turn off Push

This post has been edited by idoblu: Aug 11 2009, 05:24 PM

i got an sms from maxis around 6pm saying my case number xxxxxxxx has been solved. that was the case number they gave me at sunway. but no sms to say my 500MB data has been activated. i check my eStatement - nope, nothing. They are still charging me for data usage! tomorrow i will call and yell again.

In the same SMS they asked for me to rate them from 1 to 5, 1 been the lowest. I sms them a 1

This post has been edited by idoblu: Aug 11 2009, 10:32 PM

Finally after 14 days I got the SMS telling me my 500MB free data is now active.
But does my "month" starts today or Aug 1st (the day I bought it) and how to confirm?