Collected the iPhone yesterday, never connect/sync with PC at all. Just switched on and to our surprise in the App store someone’s itune a/c has already login. At the bottom there “Account: ****@gmail.com”. The maxis staff unwrapped and unboxed the iPhone in front of us and she activated it on the spot. Could we have gotten a refurbished/secondhand unit?

Our suspicion arose because there has been a mistake on the booking date, my brother and I booked the iPhone on the 27 of August and due to some misunderstanding between the centre staffs they cancel our booking halfway through the waiting period, our booking is not in the system when we demand for the iPhone on the 26 of Sept since is already 30 days. They have iPhones arrived on the day but they told us all had already been tagged with customer names. However, they assure us on the spot that they will follow up with Headquarter and arrange a special unit for us by next week. Indeed they managed to give us the phone yesterday after I received a call in the morning that the special arranged iPhone is here. Could the ‘special’ unit be none other then a refurbished/secondhand unit? Hope you guys can share your thoughts.

Collected the iPhone yesterday, never connect/sync with PC at all. Just switched on and to our surprise in the App store someone’s itune a/c has already login. At the bottom there “Account: ****@gmail.com”. The maxis staff unwrapped and unboxed the iPhone in front of us and she activated it on the spot. Could we have gotten a refurbished/secondhand unit?

Our suspicion arose because there has been a mistake on the booking date, my brother and I booked the iPhone on the 27 of August and due to some misunderstanding between the centre staffs they cancel our booking halfway through the waiting period, our booking is not in the system when we demand for the iPhone on the 26 of Sept since is already 30 days. They have iPhones arrived on the day but they told us all had already been tagged with customer names. However, they assure us on the spot that they will follow up with Headquarter and arrange a special unit for us by next week. Indeed they managed to give us the phone yesterday after I received a call in the morning that the special arranged iPhone is here. Could the ‘special’ unit be none other then a refurbished/secondhand unit? Hope you guys can share your thoughts.

hahaha...the real priority is for VIP n Corporate User....Ur 'contract tied' is under VIP n Corporate user...someone can write to Apple why maxis sooo sux...we need better services...other distributor is brilliant if Malaysia have it...

@chernloon

where U booked ur prepaid plan..? congrat n be patient with waiting...

it is a norm for Apple to ship out refurbish unit as new, this is a norm ... replacing all wear and tear parts will deem the unit as new ...

That might be, but would they not do a reset and clear the settings on the phone? Maybe, maybe not.. I think it is better to consider all options.. perhaps the original poster could let us know the email address of the account? So when some of us who goes and activate the phone see the same email on the phone then we know it could be because of the activation..?

true but thats how it works if one company is monopolizing the sale of the unit ...

i got mine in less than 24hours by getting a friend to get a unit off the VIP batch ...

it was 24 hours as he was not working on that day i wanted itself, if he did it would be no more than a few hours wait ...

Guys,
Does the delay of getting iphone 3gs is a global problem or its only happen in Maxis?
If yes, is it possible to notice apple international (US) how suck maxis thread us on their product?
With hope that apple can somehow push maxis to seriously handle our order faster than 30 or 45 days..

waiting is so painful..

BTW I book mine on 12 Sept 09. Black, 16G and still waiting.

@chernloon

where U booked ur prepaid plan..? congrat n be patient with waiting...

booked at Orange mobile at ampang point there. gave them a call yesterday for availability. this morning i walked in but the gal at registration counter told me its just avail for contract based. then i told her bout the phone called i made and she went into the room and clarified, and then proceed with my booking

Booked 26th august maxis klcc 16gb black 3gs....collected 28th sept.Had to wait for 1 and half hours.Maxis customer service sucks.

Prepaid hotlink...mua ha ha

The best part it was 3.0.1...i just jailbroke it and i think it was a singapore set

i would say its actually ok if the unit is unboxed with the plastic seal in front of him ... but yeah if u pay a brand new price u expect the unit to be BRAND new rite ... but the activation from the itune will not do that i believe ...

but i am a noob with iphone dont trust me ...

booked at Orange mobile at ampang point there. gave them a call yesterday for availability. this morning i walked in but the gal at registration counter told me its just avail for contract based. then i told her bout the phone called i made and she went into the room and clarified, and then proceed with my booking

I also called Orange just now. She said 32GB on prepaid will be available more than 3 weeks.

is it the black one got stock? i ordered on 20th aug a 16gb white and dun get it untill now...... yours is a prepaid plan lagi can get earlier than me...... i'll call them and see how they explain.

Seems like KL side is having much better condition then us in Sarawak here bro. Btw, which number are u calling to makes the complaint?

Seems like KL side is having much better condition then us in Sarawak here bro. Btw, which number are u calling to makes the complaint?