I am sure you all like ASUS very much, and I hope to get a positive feedbacks here.

My cousin has pretty bad lucks in picking a poor quality ASUS and she has had blue screens more often than she has her meals. So, we have it sent to repairs and two motherboard replacements have been made since then. Yet, the problem haunts us.

I think that it will be a waste of time in sending the laptops to the customer service again without contacting some important people in ASUS.
What I find is that the technicians will simply change another motherboard and doesn't investigate the problems thoroughly.

Have any of you all have contact of any ASUS staffs that can help me in this issue? Perhaps a friendly and dedicated ASUS technicians or the head/leader of the repairing department, or an officer in the customer service. I want to find someone that is willing to solve our problem permanently.

Thanks in reading, and hopefully I get a nice reply!