what should i do to postpone my repayment?

i had my ptptn loan back when i was at ktar 4 years ago and i left there to study at another place. received letter to pay starting on April.

where to check how much i owe?

haven't logged in for more than a year since i applied the direct debit

their website only show my status to tamat pembiayaan?

last time the left side navigator got one button to check balance, now nothing

anyone got news on how to defer payment for 6 months?

or it's by default everyone auto defer? how about direct debit?