QUOTE(dryll @ Mar 29 2011, 06:35 PM)
Hi, i really need help. I have already graduated and i have kemaskini-ed my PTPTN load details. However, they still havent sent me a confirmation that they have lowered admin costs to 1%. What can i do to speed things up? Theyre website is so messy and stupid. Asking a question is too damn tough. And i cant re-kemaskini my details. Has anyone gotten the confirmation email on the lowering of the costs to 1% here?
When did you update your personal details? When did you graduate? If you still have several more years to make your payment, then you dont have to worry, just give them a call to check on your status cause their will start charging the 1% interest from June 2008 onwards depending on when you start paying back your loan
Why you cant update your details? You have to follow the table as to when you can update your details. It is based on when you receive your loan if not mistaken
http://www.ptptn.gov.my/web/guest/pembiayaan/tentatif-ujrahI called them up also cause I updated my details in Jan'11 and up to now i have not get my letter yet.
They say if you updated your details before the 10th of each month, you can get the offer letter by the 10th of that month because they issue the letter every 10th of the month. However, for example if you updated on the 8th of the month, you most likely would not get the letter on the 10th of the same month, you might have to wait until the next month.
It is much easier to call them and speak to them directly although at times quite difficult to get through
This post has been edited by jtsl9: Apr 5 2011, 11:38 AM