Hi, i really need help. I have already graduated and i have kemaskini-ed my PTPTN load details. However, they still havent sent me a confirmation that they have lowered admin costs to 1%. What can i do to speed things up? Theyre website is so messy and stupid. Asking a question is too damn tough. And i cant re-kemaskini my details. Has anyone gotten the confirmation email on the lowering of the costs to 1% here?