Looking at my loan statement in PTPTN website and system really gives me a headache. .
3 things that is really problematic.
1. It list 2 loans in the statement where I only have one.
2. Received email from PTPTN saying direct debit got problem. Need to pay manually
3. Since need to pay manually, I went to the website and att the end of my loan statement, it states the amount which I am not sure where they pluck the number (seems random and less than monthly payment amount). After pay, thought will become 0, then became ujrah amount. After 2nd time pay, still showing ujrah amount. After 3rd time pay, now become total loan amount

Thank you for the info