QUOTE(nokia2003 @ Jun 28 2009, 06:12 PM)
well if you ask for my own personal opinion (remember it is mine and it is subjected to speculation).
iPhone is a peculiar apple product in such a way, that it doesn't really follow the standard apple protocol.
even before the launch of the applecare in oz, only the american bound iPhones are eligible for the extended warranty.
reason is because, not every countries in the world (which offers the iPhone) has the standalone apple retail store. a quick snoop around the apple
website, only australia, canada, china, germany, italy, japan, switzerland, uk and the states have the the standalone apple retail store.
hence, in countries (for example malaysia and singapore), the network provider will essentially handle the warranty issues. where else in australia, even the network provider (off the records) will personally advice you to send your problematic iPhones to the apple store directly, to save time.
this is because, if lets say my iPhone 3G S does pose some issues, and i send it back to optus, it will take optus at least two weeks (alleged) before sending it to apple for inspection.
This is what i get when quick reading the T&C for iPhone
d. This Plan is offered and valid only in Austria, France (excluding Corsica, overseas departments
and territories), Germany, Ireland, Italy, Spain (including Balearic Islands but excluding Canary
Islands, Ceuta, Melilla), Switzerland and the United Kingdom. This Plan is not offered to persons
who have not reached the age of majority. This Plan is not available where prohibited by law.
Australia is not there yet or maybe they forgot to write it. Maybe they will update it with some other countries who will have the ACPP due to the fact that most of the countries will get their iphone in mid August.
and from FAQ for Apple Care
What does “global repair coverage” mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response time vary by country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
hopefully Malaysia will appear in the T&C. finger cross
i will have a read through T&C wether iPhone Apple Care does provide global repair coverage
*Updated*
I gave up trying to justify the warranty coverage of the ACPP for iPhones. Too many words to read, not my cup of tea reading all these T&Cs Guess the easiest way to call AppleStore and get them to clarify. Hehe
This post has been edited by al3p: Jun 28 2009, 06:49 PM