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> Waiting for Solution(will close on 1st July), mr_sekcee aka c.c.chong (UNRESPONSIBLE)

fylon
post Jun 26 2009, 06:11 PM

~ The Revival ~
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From: Soviet Sarawak


QUOTE(Aresz.com @ Jun 26 2009, 11:53 AM)
what document do i have? even receipt he said he already lost it.
*
TS, without receipt u still able to claim RMA for ur mobo PROVIDED that the distributor sticker still available on ur mobo. Check around on ur mobo see is there any sticker indicate the month and year of ur mobo. Please refer the the web below for GGB (gigabyte) Malaysia Distributor. AFAIK, if u found a sticker with SDS tag, means ur mobo is bring in by SDS/ScanArt distributor. As long as ur mobo still under warranty period, there is no worried to RMA with distributor.

FYI, I had RMA'ed 2 mobo without purchase receipt, box & accessories through ScanArts before. Both mobo been replaced with a new one from Taiwan GGB HQ. Ofcause, time is the matter.. The older the version ur mobo was, the longer RMA period it takes.

So far, i had RMA'ed:

GGB P35-DS3R - Takes me 3 months to wait.
GGB EP45-UD3R - Takes me 1 1/2 month to wait.

Both mobo are been strike by Zues with obvious burnt mark on the mobo (lan chip is burnt with cracked on the surface, and 2 transistor is exploded), I dont have difficulties of RMA them. Just time is the better.

P/s: Personally, I had dealt with mr_sekcee twice. Buy from him and sell to him, so far I didnt face any problem dealing with him. nod.gif

GGB Distributor list in M'sia: http://www.gigabyte.com.tw/WhereToBuy/Moth...ountry=Malaysia

This post has been edited by fylon: Jun 26 2009, 06:13 PM
fylon
post Jun 27 2009, 12:01 PM

~ The Revival ~
*******
Senior Member
4,431 posts

Joined: Mar 2007
From: Soviet Sarawak


QUOTE(Aresz.com @ Jun 26 2009, 10:21 PM)
can u give me some example of this stickers..the only stickers that i found are only serial number and brand.
but on the ESD plastic, it have orange colored sticker said 'REFURBISHED'.

so does RMA can accept faulty mobo caused by broken caps?
*
It's a white sticker (the quality like the papertype which can be tear but slightly abit softer), written SDS on the side and for sure there will have month & year indication. Try take a look around. Should have. Those stick on ESD plastic cant determine whether is the mobo a refurbished one or not as we do not know where the plastic came from. It might can be plastic from other mobo. Important is, the sticker on ur mobo yet not the ESD plastic.

About ur broken cap, I think warranty should cover on that part. As my experience, mine were with OBVIOUS burnt & crack on the chip. and exploded transistor. But still been RMA'ed with new mobo.

Honestly TS, let get back to the track. I think now is time time for u to pick up the mobo and find the nearest distributor branch @ ur place and send ur mobo over there for checking and verify. There is no point to talk loud at this thread with ccc chong, it wont and will never help. Of cause, I'm not stopping u from revealing his bad attitude (if he really have) but beside pointing out his sickening trick, u gotta take action too.

Remember, warranty is counts everyday. The longer u wait, the lesser chance u can get the mobo to be RMA'ed. wink.gif
fylon
post Jun 27 2009, 12:31 PM

~ The Revival ~
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Senior Member
4,431 posts

Joined: Mar 2007
From: Soviet Sarawak


That the only sticker u can found on? Dare no to say the possibility of getting the mobo for RMA, but no harm to try. Take a look on the adds & contact for SDS ScanArt & NationalTech.

ScanArts: http://www.scanart.com.my/v2/contact.php

NationTech: http://www.nationtech.com.my/contact.htm

P/s: Without sticker, its hardly to determine which distri are u mobo from. But u hve 50/50 chance to try. wink.gif

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