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 Petition to Boycott Dell, Due to non-honor of Dell 22 inch monitor

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mitodna
post Jun 20 2009, 01:01 PM

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mitodna Internet Reference Number: MY0000-3398-99851
mitodna
post Jun 20 2009, 03:20 PM

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the e-mail itself has some fine print

Dell will not be responsible for typographical, pricing or other errors and reserves the right not to process orders based on such errors. Dell reserves the right not to process orders for any other reasonable reason as otherwise determined by Dell.
mitodna
post Jun 20 2009, 09:01 PM

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QUOTE(KeV @ Jun 20 2009, 08:12 PM)
Nothing can be done, but we can least let Michael Dell know that we aren't happy with the way they do business and treat their customers. No wonder even the Americans feel Dell is not so good. I guess HP is a better choice now for customer service
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I think HP is out of the scope here.

http://h20386.www2.hp.com/MalaysiaStore/

you see nothing laugh.gif

---

Time to move to Acer thumbup.gif thumbup.gif thumbup.gif

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KeV, so did the manager managed to offered you to get 23" panel at 399MYR?
mitodna
post Jun 21 2009, 01:03 AM

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QUOTE(danieljoey @ Jun 21 2009, 12:33 AM)
I heard that the promo only got 40 units..
and my friend sapu 12 units.
credit card also confirm payment de.
LOLED....

Anyone mind to inform me whats happening?
Dell not giving the 22" LCD ???
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so your friend managed to get all 12 units or not? thanks
mitodna
post Jun 21 2009, 12:19 PM

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guys and gals, would it be better to submit for an unresolved issue? thanks
mitodna
post Jun 22 2009, 04:42 PM

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QUOTE(MeToo @ Jun 22 2009, 04:32 PM)
Um... sorry.. pulling my protest out. They just resolved the issue by replacing a 23" for me at the same price.  whistling.gif

PS : I have also directed Dell people to this forum as I told them there is a lot of disgruntled customer waiting to take action against them. Hopefully they will investigate and provide the same replacement to everyone who listed their Order Acknowledgement code here.
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wah, so good arr, cool man
mitodna
post Jun 23 2009, 02:25 PM

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QUOTE(MeToo @ Jun 23 2009, 12:09 PM)
I dont see you giving any constructive advice in helping to resolve this situation for everyone? Or are you one of those NATO dude trolling the forum? Also what is your pre-occupation of "register earlier = smarter/wiser" theory?

Anyway, moving onto more constructive subject, personally I dont see why I have to provide "prove" I'm just giving feedback to everyone affected by this. I could have just kept quiet and play with my replacement happily. However, please find attached my OLD order and my REPLACEMENT order.

You can do what I do and try to resolve this, or take Mr. xrossf1re's advice (who have absolutely no interest in this subject) and be negative and suspicious of everything and get nothing done.

Ps : Dell’s probably in the process of contacting everyone to give out the replacement offers, if not, then there is no harm for us to nudge them a little towards that direction.
[attachmentid=1038586]

[attachmentid=1038587]

[attachmentid=1038588]
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what you did? $%^&*() them?
mitodna
post Jun 23 2009, 03:10 PM

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Dell did not charge the CC. KeV, did Dell charge yours?

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Hi XXX,

Well, I would appreciate if you can get me at least 22" with the price of RM399? Thank you.
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(Reply)
Hi ,
Sorry, currently we do not have promo on this.
mitodna
post Jun 23 2009, 10:00 PM

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by the way, did anyone actually managed to get the Monitor? thanks
mitodna
post Jun 29 2009, 07:08 AM

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anyone actually contacted Dell on this? thanks
mitodna
post Jun 30 2009, 09:02 AM

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QUOTE(mikelanding @ Jun 30 2009, 12:20 AM)
Serve U right Dell or Hell!

Move Over Dell, Acer is Knocking at the Door

HP and Dell have enjoyed the No. 1 and No. 2 spot in computer sales globally for a while. Dell’s recent concentration on the consumer market is an acknowledgment that consumers now buy more computers than businesses, a phenomenon that is worldwide. Dell may soon be losing its No. 2 spot to Taiwanese company Acer, which is likely going to surpass Dell this year in sales.
http://jkontherun.com/2009/06/29/move-over...ng-at-the-door/

But I dun like Acer as well.. doh.gif
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I got Acer LCD tongue.gif.

Dell margin higher?
mitodna
post Jul 2 2009, 12:27 AM

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Dear

Good Day! We do not practice this policy, unless if the other model has the same price coincidently as the previous order.

This is also to confirm that we have not charged your card.

So if you would like to keep your options open on a model at a promotional price, we strongly advise you to visit our website for the latest promotions and offers.

Thank you.
mitodna
post Jul 3 2009, 09:24 AM

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bump for today, still no progress at all
mitodna
post Jul 4 2009, 07:04 PM

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let keep this thread alive, thanks.
mitodna
post Jul 4 2009, 08:53 PM

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well, actually Dell listen properly 1 of the case, and ignore the others here?
mitodna
post Jul 6 2009, 02:08 AM

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I send last week unresolved issue, Saturday received an (OutstandingIssue) e-mail from APCustServ@dell.com requesting for order detail, weird, let do a massive tweets?

I just sort of boycott Dell, got myself Acer, haha, in the meantime, let's continue boycott





mitodna
post Jul 11 2009, 08:07 PM

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bump for the day, Dell double/triple standard
mitodna
post Jul 22 2009, 11:20 PM

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Any updates? It has since more than 1 month.
mitodna
post Aug 9 2009, 01:03 PM

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I guess Dell just silent, and pretend nothing happened.
mitodna
post Aug 20 2009, 09:45 PM

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I will boycott Dell until some cheap stuff appears again, lolz

This post has been edited by mitodna: Aug 20 2009, 09:46 PM

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