Dear Forumers on Lowyat,

I am sure that most of you have received bad news from Dell, only to find out that they will not honor their sales. I have spoked to one of their managers and they said they will try to give us the option to buy the Dell 23 inch at RM399. Sadly, they did not approve the sales to us. So right now, since Dell Asia Pacific does not look after its customers, its good to raise this issue back to Dell in America. Anyone here want to sign a petition to show dissatisfaction, please put your nickname here plus your Internet Reference Number. Hopefully this time, Dell America would take us seriously on our future purchases. I am sure the recent mess that Dell Asia Pacific made has made us lose our customer loyalty on them. And their massive price-throwing has dwindled our Dell monitor price and also other similarly inched monitors.

Please put your name to show dissatisfacion, thanks

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Added on June 20, 2009, 11:53 am1. kev : MY0000-3399-72166
2. TehWateva MY0000-3401-00785
3. mitodna : MY0000-3398-99851
4. kianwee MY0000-3402-38674
5. yanhui95 MY0000-3407-05774
6. onionkid MY0000-3400-44481
7. fezanim - MY0000-3409-62868
8. Eoma - MY0000-3405-97765
9. legend7 - MY0000-3400-78573
10.tifosi - MY0000-3408-79960
11.tifosi - MY0000-3408-77071
12. jimmylim85- MY0000-3404-26477
13. 200 - MY0000-3408-75469
14. brokenbomb -MY0000-3409-13773
15 Lon[G] MY0000-3400-07977
16. POKAUS MY0000-3407-59567
17. tech_frix MY0000-3401-69077
18. holypredator MY0000-3411-11467
19.SeaMonster MY0000-3399-12469
20.SeaMonster - MY0000-3399-16960
21.SeaMonster - MY0000-3399-18958
22.SeaMonster - MY0000-3399-21865
23.SeaMonster - MY0000-3400-69375
24.onnying88 - MY0000-3405-04579
25. Yuhao - MY0000-3402-30682
26. Kaiserreich - MY0000-3401-58574
27. mervynrwtw - MY0000-3403-04284
28. erickek - MY0000-3427-08274
29. kianwee - MY0000-3402-27676


This post has been edited by KeV: Jun 24 2009, 10:18 AM

MY0000-3401-00785

mitodna Internet Reference Number: MY0000-3398-99851

I have two

MY0000-3402-38674
MY0000-3402-27676

Yes!!! boycott!!!


Internet Reference Number:
MY0000-3407-05774

You mean the Dell 22" Widescreen FP Monitor with Integrated webcam (SP2208WFP) RN399 case?

If yes,
Count me in
IRN: MY0000-3400-44481

I just consulted my lawyer and he told me that if we want to launch a lawsuit against DELL it is possible....

fezanim IRN - MY0000-3409-62868 .. include me as well pls .

Here's mine:

MY0000-3405-97765

I want to join also.
I got email that the Account manager admit is their mistake. But they never do anything to correct their mistake!
Push the responsibility to their poor reseller and end consumer.

I cannot disclose any detail now. Still in the process on negoing a compensation plan with poor reseller. I will had full disclose when i got my conpensation.

For me, I will boycott DELL!

Their code of conduct is for shown. NATO! (No Action, Talk Only)
http://www1.ap.dell.com/content/topics/glo...corp&redirect=1

Dell's Higher Standard

Dell's success is built on a foundation of personal and professional integrity. We hold ourselves to standards of ethical behavior that go well beyond legal minimums. We never compromise these standards and we will never ask any member of the Dell team to do so either. We owe this to our customers, suppliers, shareholders and other stakeholders. And we owe it to ourselves because success without integrity is essentially meaningless.

Our higher standard is at the heart of what we know as the "Soul of Dell" - the statement of the values and beliefs which define our shared global culture. This culture of performance with integrity unites us as a company that understands and adheres to our company values and to the laws of the countries in which we do business. Just as the Soul of Dell articulates our values and beliefs, the following Code of Conduct provides guidance to ensure we meet our higher standard and conduct business the Dell Way - the right way, which is "Winning with Integrity." Simply put, we want all members of our team, along with our shareholders, customers, suppliers and other stakeholders, to understand that they can believe what we say and trust what we do.(Ya, they commit but never keep their word. How to trust them? Our higher standard includes several key characteristics that both underpin the Soul of Dell and provide the foundation for our Code of Conduct:


•Trust - Our word is good. We keep our commitments to each other and to our stakeholders.
•Integrity - We do the right thing without compromise. We avoid even the appearance of impropriety.
•Honesty - What we say is true and forthcoming - not just technically correct. We are open and transparent in our communications with each other and about business performance.
•Judgment - We think before we act and consider the consequences of our actions.
•Respect -We treat people with dignity and value their contributions. We maintain fairness in all relationships.
•Courage - We speak up for what is right. We report wrongdoing when we see it.
•Responsibility - We accept the consequences of our actions. We admit our mistakes and quickly correct them. We do not retaliate against those who report violations of law or policy.(Ya ya.. they admit, but they never take up their responsibility!)

No understando. U mean Dell advertised the LCD for rm399 by mistake. After lotrsa ppl confirmed orders then they realised mistake n say no deal?

It is not a mistake, it is advertised as limited units but I think they overshoot the order taking. Means too much order, not enough stock to supply.

mine Internet Reference Number is MY0000-3400-78573

Me too!

Internet Reference Number: MY0000-3404-26477

Ordered Dell SP2208WFP.

1. kev Internet Reference Number: MY0000-3399-72166
2. TehWateva MY0000-3401-00785
3. mitodna Internet Reference Number: MY0000-3398-99851
4. kianwee MY0000-3402-38674
MY0000-3402-27676
5. yanhui95 MY0000-3407-05774
6. onionkid MY0000-3400-44481
7. fezanim IRN - MY0000-3409-62868

8. Eoma - MY0000-3405-97765
9. legend7 - MY0000-3400-78573
10.

please follow list and continue with this following list, thanks

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Added on June 20, 2009, 2:30 pmthis is to raise the issue to the HQ in america, since the lousy asia-pacific division dont really care what we say

This post has been edited by KeV: Jun 20 2009, 02:30 PM

Wah lidat oso can? As long as the order is confirmed they MUST honor it. It's their problem to stop taking orders if they dont have stock. This case surely must let USA principal know about it. I think u guys should get together n make a report to the trade ministry too.

1. kev Internet Reference Number: MY0000-3399-72166
2. TehWateva MY0000-3401-00785
3. mitodna Internet Reference Number: MY0000-3398-99851
4. kianwee MY0000-3402-38674
MY0000-3402-27676
5. yanhui95 MY0000-3407-05774
6. onionkid MY0000-3400-44481
7. fezanim IRN - MY0000-3409-62868

8. Eoma - MY0000-3405-97765
9. legend7 - MY0000-3400-78573
10. jimmylim85 - Internet Reference Number: MY0000-3404-26477

They shouldn't overcommit in the first place. Dell greedy, then they had to pay the consequences.

Do U guy notice Dell recently act very bossy and arrogant toward end consumer like us? Like we own DELL something while in reality, we are customer. We take out money and pay because we thing the item worth buying.

Most importantly, do not delete the Dell Order Acknowledgement e-mail they sent you. Keep it as a proof.

kev,
I would suggest to write a email.. tell how AP.dell suck at keeping their promises. Didnt even follow Dell HQ code of conduct. CC this link to Dell Malaysia Managigind Director, Mr. Pang Yee Beng, Dell AP Vice President, Dell HQ VP and Dell Founder, Michael Dell

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Added on June 20, 2009, 2:39 pm1. kev Internet Reference Number: MY0000-3399-72166
2. TehWateva MY0000-3401-00785
3. mitodna Internet Reference Number: MY0000-3398-99851
4. kianwee MY0000-3402-38674
MY0000-3402-27676
5. yanhui95 MY0000-3407-05774
6. onionkid MY0000-3400-44481
7. fezanim IRN - MY0000-3409-62868

8. Eoma - MY0000-3405-97765
9. legend7 - MY0000-3400-78573
10. jimmylim85 - Internet Reference Number: MY0000-3404-26477
11. mikelanding - will provide later

This post has been edited by mikelanding: Jun 20 2009, 02:46 PM