You give your old Philips LCD a DVI connection and the new AOC 2434Pw the old VGA connection ?
No wonder your movies quality look like crap on the AOC 2434Pw.
The AOC is best used with HDMI or a DVI to HDMI converter with 1920 x 1080 resolutions.
Based on your connections and pictures, I can guess you are using a resolutions of 1280 x 1024 for both the LCDs
(with VGA port on the AOC) because I can see some stretches blur on the AOC 2434Pw.

To be fair, you should test the AOC 2434Pw with a HDMI cable (with DVI to HDMI converter) on 1920 x 1080 resolutions
and more better if you can test movies with 1920 x 1080 fullHD resolutions (mkv files or blu-ray). I can show how good
3gp movies look nice on my 2 inch handphone LCD screen and look like crap on the AOC 2434Pw in full screen mode. haha.

If I were you, I'll choose B. RMA directly at Benq HQ. I believe their HQ or corporate office is in Jaya One PJ. Tell the customer service your story and ask for the RMA service receipt and the person name who handle your case. The last part is threaten or tell the person in charge politely that if the unit fail again in a few weeks after return, a complaint will be made directly to Benq Global HQ in Taiwan.

If this time the return unit really dead again, then choose one or both of the following options:-

C: Complaint directly to Benq Global HQ in Taiwan with the service receipt details plus the person in charge name.

D: Find a place, start your viewcam, burn the unit and post the video on Youtube.

sure can if you bring along your viewcam and tell the HQ customer service manager that you are going to do something to the RMA unit with video captured to be posted on Youtube. if you are lucky enough, u might get a latest 24" replacement unit at no extra cost involved.

Some ATI card have this problem when using HDMI with HDTV/HDCP enabled LCD monitors or LCD TV.
U have to enable and set the scaling options to overscan in the ATI catalyst control center man.

Disabled ?????

Do u or can u check the box below the slider as shown on the picture ?

Or u totally cannot access or cannot click anything on this section ?

Have u updated to the latest version of the ATI CCC and driver ?

Some pictures of ur ATI CCC might give a clearer picture for members here on how to assist in ur troubleshooting.

Maybe u have to try update ur ATI CCC for ur Vista and see if the option is available or not.
Normally the scaling and overscan options can be set from the icon (normally called DTV[HDMI] or DTV[DVI] or Digital Panel Properties) between the Display Options (icon) and 3D (icon) in ur ATI CCC left hand panel.

Once u use HDMI cable, connect to HDTV LCD TV or HDCP enabled LCD monitors for PC should have same result.

This post has been edited by limray: Jul 14 2009, 01:01 AM

I also share some of the very bad experience with Samsung products like you and it is been 3 years ago that I swear to myself never purchase any of the Samsung brand products (any kind).

a) My first mobile phone is a Samsung (forget what model already) bought 6 years ago, paint come off the plastic after 5 months of usage and the phone looks ugly. Call them and they said not cover in warranty for normal wear and tear (this case paint tear off). No more Samsung phone from me.

b) Samsung washing machine bought by my mother also about 6 years ago and remember it was RM 699 then, after 26 months (just after the 2 years warranty out) the thing gone dead. Call the shop and they sent a technician to check and he said need to replace the control board panel which cost RM 380 and need to back order with Samsung. Ask him how long to wait and fix the thing, he said 1 month plus. No washing machine for 1 month plus will be a nightmare for my family, so we give the damned unit to the technician and dont want to see it again. Bought a toshiba unit later that week and guess what, working till today (6 years already) and never got any problem before.

c) My second monitor was Samsung 17 inch CRT Flat screen bought 5 years ago (replacement of my ultra old 14 inch), bought it because of its screen display quality (second only to Sony Trinitron) and cheap (compare to Sony and HP at that time). Used for 2 years only and the CRT fail on me, colors gone haywire (blue become red, red become yellow, colors become dull).

After all this, i have lose confident in all Samsung products and will never get any products of this brand anymore.

Just last month, my cousin Samsung LCD TV 40 inch was sent back to SenQ for warranty claim (he said need to wait 5 - 10 minutes for picture to come out after switch on the unit).

Not sure if Samsung product problems are isolated cases for me but it seem that myself constantly facing or hearing problems from this brand.
One thing for sure is that their warranty and service claim is really really ................................................... really sucksssssssssssss all time.