Hi,

Need help here. I bought items from UK (first time), was given a tracking code starting with 2 letter RJ. When I checked on royal mail, it said items already in Malaysia on 25/9. However when i called 1-300-300-300, the person said my package is not in yet.

This is really confusing. Has Pos Malaysia lost my parcel?

Hope anyone could help me or advise. Thank you.