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> [Q&A] Poslaju services

cts0418
post Mar 12 2011, 12:09 PM

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hey guys wat to do if the pos laju send wrong the item? where to complain?
cts0418
post Mar 12 2011, 01:50 PM

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then they will take back the item and return to me or refund me the money?
cts0418
post Mar 12 2011, 02:40 PM

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QUOTE(Strawberry<3 @ Mar 12 2011, 02:14 PM)
If they can find back your item then most probably u will get back your item. But if they can't find it, they might refund but less than Rm100 if didn't buy insurance.

The process might take quite long.. well just call them 1st..
*
well then it sucks, my item cost rm200 zzzzzzz anyway thx


Added on March 12, 2011, 2:51 pmnow they call me to wait for 2 or 3 working days to search for tat guy lol..most probably also no hope liao de la cry.gif cry.gif

This post has been edited by cts0418: Mar 12 2011, 03:33 PM
cts0418
post Mar 12 2011, 06:49 PM

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QUOTE(Strawberry<3 @ Mar 12 2011, 04:00 PM)
Just wait lo... u might get your thing back but don't know how long..
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if they give back my item but tat item already spoiled by the person tat took my item then how? they will refund or not? and after i call to poslaju there they gv me a case number which is case 434 what is this for?
cts0418
post Mar 12 2011, 07:33 PM

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>< then my rm200 fly TT
cts0418
post Mar 13 2011, 11:54 AM

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QUOTE(XBearBrickX @ Mar 13 2011, 12:26 AM)
how u can post wronng address??
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the posman send to wrong address, and im wondering how come everyone can sign my package? cant i call the pos office to only let me sign the package?
cts0418
post Mar 13 2011, 05:55 PM

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QUOTE(XBearBrickX @ Mar 13 2011, 05:31 PM)
anybody can sign in..if posmen fault sure can complain kaw2
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call them complain liao , now nid wait kaw2 only sienz sure long time
cts0418
post Mar 13 2011, 09:08 PM

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now i got the case number then which number i should call to check my case ? and btw is there any other private courier which can let the package to only sign by me ( the receiver) ?
cts0418
post Mar 13 2011, 09:28 PM

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QUOTE(Strawberry<3 @ Mar 13 2011, 09:12 PM)
er... i think u can ask them at 1-300-300-300 ... i'm not sure if they got other special number for case only.. better ask them

yea there are other company like skynet, nationwide, kangaroo, citylink etc.. u can read about them in other thread
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lol skynet reminds me of terminator XDD
so these courier can make an option to only let the receiver sign huh?
cts0418
post Mar 13 2011, 09:40 PM

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Lol all so funny one..then they wan the sign for wat lol..got sign and without sign also same..wat ppl also can receive the item ==
cts0418
post Mar 13 2011, 09:57 PM

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QUOTE(Strawberry<3 @ Mar 13 2011, 09:55 PM)
They got the IC number from the 1 that signed so they can track back who is the 1 that sign if wrong house
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lol i see == then i feel got more hope to get back my item liao jus hope that guy dun spoil it..and will poslaju call me to ask what the item is? or they simply ask the guy who took my item to simply gv back anything?
cts0418
post Mar 13 2011, 11:04 PM

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QUOTE(Strawberry<3 @ Mar 13 2011, 10:05 PM)
I think they will ask what is the thing... u wait till they contact u la.. but u also have to always ask them.. pressure them otherwise they might drag till so so so long
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lol ok..tq very much yea strawberry ^^
cts0418
post Mar 16 2011, 07:32 PM

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poslaju called me jus now and ask me about whats the item is..now im wondering does poslaju got the rights to take back my item from that guy who took my item ?
cts0418
post Mar 16 2011, 09:12 PM

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QUOTE(Strawberry<3 @ Mar 16 2011, 08:19 PM)
Sure they have the rights to take back the item from the wrong guy as it was sent to wrong person. The item do not belongs to that guy and the name and address written in the form is not that guy address right?
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yes, the name and address is mine, so i think 2moro there's a big chance i can get back my item biggrin.gif jus hope that guy didnt spoil my item ><
cts0418
post Mar 16 2011, 09:16 PM

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QUOTE(Strawberry<3 @ Mar 16 2011, 09:14 PM)
Goodluck  icon_rolleyes.gif  Hope u get your item back safely  smile.gif
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ok thx strawberry ^^
cts0418
post Mar 17 2011, 09:09 PM

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I got back my item already, and the guy who took my item is a rich guy he dun even open my item to see what is it biggrin.gif anyway im really happy coz poslaju is doing their job to get back my item..thx everyone here who support and hlp me especially strawberry^^
cts0418
post Sep 17 2011, 10:43 AM

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Date Time Process Office
17-Sep-2011 09:54 Item posted over the counter
: PPL SHAH ALAM
17-Sep-2011 09:27 Courier is attempting delivery
: PPL NILAI
17-Sep-2011 07:43 Item arrived at processing center
: PPL NILAI
15-Sep-2011 21:27 Item dispatch out from origin station
: PPL SHAH ALAM

what does this mean ? courier is attempting delivery then item posted over the counter ??


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