My friend poslaju a small item from PJ to JB. After 1 week still not recieve , I call up 1-300-300-300 to enquire about the item. They said the item is lost at PUSAT ! so then we made a claim for compensation , according to the lady at Post Office , the max claim is RM100 ... that's suck , the stuff value at about RM200. Now how/what to do ?