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> Maybank2U.com problem, Prepaid top up with PIN DiGi Telecom

bsb85my
post Jun 15 2009, 05:01 PM, updated 17y ago

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here how it goes..
today i went into the maybank2u.com site, as i wanted to reload my DIGI prepaid.
so, i've go to "Buy Online", then "Prepaid top up with PIN DiGi Telecom". So i've chose the RM30..and the transaction was sucessful.
my ques is: where did my RM30 go? my account has been deducted RM30, but nothing happened.
icon_question.gif cry.gif
sorento
post Jun 15 2009, 05:06 PM

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QUOTE(bsb85my @ Jun 15 2009, 05:01 PM)
here how it goes..
today i went into the maybank2u.com site, as i wanted to reload my DIGI prepaid.
so, i've go to "Buy Online", then "Prepaid top up with PIN DiGi Telecom". So i've chose the RM30..and the transaction was sucessful.
my ques is: where did my RM30 go? my account has been deducted RM30, but nothing happened.
icon_question.gif  cry.gif
*
Aiyoh...maxis still takde instant top up like maxis la.look back at your transaction history n you can find your top number there...
tisuepaper
post Jun 15 2009, 05:13 PM

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same happen to me..yesterday morning...i tried to reload rm10..n succesfull...but once i tried to reload..but cannot..seems to be got problem...its like the the reload number didnt exits...called digi hotline..they said..once the thing got to do with the maybank...we need to called the maybank n bla bla bla..since...im lazy..haha..i give away that rm10 tongue.gif...anyway..for percaution next time..i think we need to print screen the transaction..n most important part..the serial number of the topup number..that number can be refer direct to digi DB...
hoilok
post Jun 15 2009, 05:15 PM

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so far no problem for me . just key in few more time with the number
SUSnordingh
post Jun 15 2009, 05:19 PM

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Did you check the transactions history...

One user having same problem before... when check the history... the code is there....
bsb85my
post Jun 15 2009, 05:39 PM

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ok..i've called the service centre, they told me today Digi no more stock of prepaid reload (well, i don't knw what he's talking also).
so, he said they will make a report and refund the RM30 to my account. hopefully my money will come back asap.

hmm..weird la..i've never been such prob when im using CIMB e-banking.
madeleine_1406
post Jun 15 2009, 06:20 PM

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well digi always have problem wan indeed

as it say like we will have bday bonus rite!!!but i top up alos just got rm50 onli
which it say u will get 50%bonus on ur top up amount!!!

SUSnordingh
post Jun 15 2009, 07:08 PM

I not 24 hours here...
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QUOTE(bsb85my @ Jun 15 2009, 05:39 PM)
ok..i've called the service centre, they told me today Digi no more stock of prepaid reload (well, i don't knw what he's talking also).
so, he said they will make a report and refund the RM30 to my account. hopefully my money will come back asap.

hmm..weird la..i've never been such prob when im using CIMB e-banking.
*
offcourse la bro... how many cimbclick user if compare to maybank2u...

my department have more than 100 staff, i know less than 10 use cimbclicks including me....

more user more demand.....
hazwandek
post Jun 16 2009, 08:40 AM

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off topic here
can below 18 years old sign up for m2u??
bsb85my
post Jun 16 2009, 03:33 PM

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QUOTE(hazwandek @ Jun 16 2009, 08:40 AM)
off topic here
can below 18 years old sign up for m2u??
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ya...need student card..ic..driving license, utilities bill.
nimrod2
post Jul 9 2009, 06:14 AM

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another Maybank2u question.

- our account cant see the transaction (just say people bank in to you) and only can see the total amount only?


SUSnordingh
post Jul 9 2009, 07:00 AM

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got transaction history lor... same as if you update you passbook at the counter.
bsb85my
post Aug 14 2009, 02:39 PM

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QUOTE(nordingh @ Jul 9 2009, 07:00 AM)
got transaction history lor... same as if you update you passbook at the counter.
*
ya..got transaction history. it's written there when did ppl bank in/transfer fund into ur account, or u withdraw from ur account.
nimrod2
post Aug 14 2009, 04:15 PM

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haha yep i got it already. actually i was seeing it in the middle of the nite Jul 9 2009, 06:14 AM.

so i think server was down smile.gif

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