Bad AV Retail Outlet In Klang Valley/KL, List & complaints of BAD experience
Bad AV Retail Outlet In Klang Valley/KL, List & complaints of BAD experience
|
|
Jan 27 2010, 02:54 PM
Return to original view | Post
#1
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
4,440 posts Joined: Jan 2010 From: Kuala Lumpur |
I dont know why you guys complain about Legends. My experience with them was different. I bought my household items in Legends SS2 in Sept 09 and again 2 weeks ago. I have found Legends to be extremely cheap and the products are latest. Of course they will have old stock as well especially imported brands which are not easy to sell like Electrolux and Bosch which they will try and sell to you but as a customer u should have your own knowledge of the products which u want. U cannot depend on the salesman to tell you everything. At first when i went there i couldnt believe that the products were that cheap. All the products are about a few hundred cheaper than other places. I have gone around and looked in PJ and Puchong as well and none can match the prices Legends offers you. But of course u must be able to bargain. Dont expect them to offer you a very low price if you dont ask for it first. I have double checked the Serial Numbers and Model numbers of the items which i bought with the respective HQ's e.g Toshiba, Phillips, LG, etc and all confirmed that the models i was interested in were the LATEST. I bought a LG 32 inch full HD LCD TV 2 weeks ago. The model was 32LF20FR. The Legends salesman told me this was the latest. But i didnt quite believe because of the price he gave me. So i called up LG and they confirmed that the model was only launched about 3 weeks before that. I even faxed the copy of the brochure i got from Legends just to reconfirm the model number and they confirmed it for me. LG told me the retail price was RM 1999. But i bought mine for only RM 1550 from Legends SS2. Exact same model. Can someone show me another shop in Klang Valley which can give me a better price for the same model? I doubt. When i was in Legends, i saw a sales invoice for the same product which was bought by someone else for RM 1650. So it depends on how well u bargain. If u dont know how to bargain for sure ull end up paying a bit more. Dont blame the shop if u cant bargain well. Everybody wants to make the most profit. Its not a display set because i bought the unit on the spot thus it didnt come off the wall. When i bought my other household products back in Sept 09, i went thru the same procedure. I also went to check out ESH which is nearby. When i told them about the price that Legends was quoting me, ESH said no way Legends can offer so cheap. So i did all my usual background checks e.g calling up the respective products HQ, checking against other shops, etc. But couldnt find anything wrong or fishy with Legends. So i bought about 6 products from them and then took the original invoices and warranty cards and returned to ESH to prove to them. They were surprised and had no words to explain the price difference. For your info the 6 products cost about 2K cheaper than the total price quoted by ESH and another 2 shops in Puchong. I also bought a Philips 42 inch Full HD LCD TV (42PFL3609S/98) with Digital Crystal Clear for RM 2850 only in Sept 09. This TV model was officially launched in June 2009. The same TV is currently sold in most shopping centres for about RM 3300 above. U can check it out yourself. On the service, Legends delivered my products at the time i wanted without any hassle. The boss even called me up about 1 week after that to enquire whether all my products were working well. This is good customer service. I have bought things from them on 4 occasions and all the time the products were latest, branded and cheap. It may be because of the salesman ive been dealing with. His name is Alex and so far he has served me well. Maybe the other guys arent as good but i can only speak from my own experience. |
|
|
Jan 27 2010, 03:45 PM
Return to original view | Post
#2
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
4,440 posts Joined: Jan 2010 From: Kuala Lumpur |
QUOTE(kianwee @ Jan 27 2010, 03:40 PM) I am not new to Low Yat. Ive been reading posts in here and also in MalaysiaBrides. But when i saw the posts hammering Legends i had to say something to tell my experience. I aint working for Legends or anything. Dont be so narrow minded. This is a true experience. So dont go around assuming crap. Cheers |
|
|
Jan 29 2010, 02:12 PM
Return to original view | Post
#3
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
4,440 posts Joined: Jan 2010 From: Kuala Lumpur |
QUOTE(maskedchan @ Jan 27 2010, 04:09 PM) wahh, just create account for few hours also can consider not new in Low Yat? When i said not new i mean i have been READING posts here for some time but i only REGISTERED an account to share something about Legends. Read what i typed earlier before u confuse yerself further. then me is grandpa already in here? What u guys are saying about Legends could be true. Im not denying it. But im sharing MY experience with them which was positive so far. And yes i do check everything before i buy. I do that with anything i invest in which is why i have rarely made any investment mistakes. Thats why ppl think twice before trying to cheat me. This is what everybody should do to protect yourself from unscrupulous vendors. End of the day im a satisfied customer and that's what matters. No point talking alot and still get cheated and then come on the Forums to complain later when you could have done it right the first time by getting 2nd opinions and doing your research. But i appreciate everybody's comments. We should share our good and bad experiences with everybody so that we can learn from each other's mistakes. This is the power of the consumer. Cheers! |
| Change to: | 0.0190sec
0.88
6 queries
GZIP Disabled
Time is now: 29th November 2025 - 03:10 PM |