Guys, i want to ask somethings..my DA scroll got problem...can i go for RMA? use for almost 2yrs liaw.. but,i had change the mousefeet b4..pls guide me.
The Razer Thread V8
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 Aug 11 2009, 08:11 AM
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Aug 11 2009, 01:27 PM
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QUOTE(yuktsi14 @ Aug 11 2009, 12:49 PM) you can still send back to banleong if not wrong, DA warranty is 2 yrs right? so how the procedure for RMA?an inspection fee of rm 20 will be charged i think  1. email them regard my problem? 2. post to them via postlaju? (how to pay for RM20)? 3. waiting they to send to u? last but not least, how long RMA take? and i had replace the mousefeet..do it void the warranty? |
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Aug 11 2009, 10:00 PM
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QUOTE(kayden @ Aug 11 2009, 03:50 PM) Are u from KL/PJ? im from sarawak. Their office is near Digital Mall SS14,PJ. The last time i called them, they said if end user send to them directly for warranty, the process is faster than those dealer send in. Btw, when u replace the mouse skates, u peeled off the original ones? Mouse skates won't void warranty. Warranty is void when u opened the screw that is buried beneath the Serial Number sticker for LED modification or to disassemble the mouse.  ..and ya, i peeled off the original ones...and thanx for the void warranty explaination..so, how should i do now? straight post to their office? or need call or email them? and then, is it together with the receipt? coz i never do those RMA things b4..  |
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