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 The Razer Thread V8

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chinook
post Aug 17 2009, 11:51 PM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


Just got my Mamba not long ago.

Got a problem updating the firmware, guys.
I follow the instructions properly, and manage to update the mouse but when it's time to update the charging dock, a window appears when I click 'Next', saying that an Unhandled Exception has occurred and all that. I tried unplugging, replugging, restart PC...no luck. Anyone knows what's up with that?

Btw, my configurator says that the mouse FW is now 1.08.

This post has been edited by chinook: Aug 17 2009, 11:53 PM
chinook
post Aug 18 2009, 01:06 AM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


QUOTE(Everdying @ Aug 18 2009, 12:08 AM)
try doing a clean uninstall and reinstall of the mamba driver.
if that fails, then burn microsoft's office down tongue.gif
it didn't work ><. I noticed that when I installed the firmware updater, it said that the driver was not recognized by windows or something like that. I clicked 'install anyway'.

So should I warranty the mouse? or is this a software issue that I'll js have to live with? T_T

chinook
post Aug 18 2009, 01:17 AM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


Just did. Let's hope they have a solution for me ><
chinook
post Aug 18 2009, 02:18 AM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


QUOTE(chinook @ Aug 17 2009, 11:51 PM)
Just got my Mamba not long ago.

Got a problem updating the firmware, guys.
I follow the instructions properly, and manage to update the mouse but when it's time to update the charging dock, a window appears when I click 'Next', saying that an Unhandled Exception has occurred and all that. I tried unplugging, replugging, restart PC...no luck. Anyone knows what's up with that?

Btw, my configurator says that the mouse FW is now 1.08.
*
Managed to figure it out by reading the full error message. Few months back, when I uninstalled L4D, it screwed up some of my fonts and uninstalled a few of em (yes, it was a jack sparrow copy). The font which the updater uses is Courier New, so what I did was reinstall that font and now everything is working fine =)

This post has been edited by chinook: Aug 18 2009, 02:18 AM
chinook
post Aug 19 2009, 04:08 PM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


Hey guys, I just wanna find out. What if the smooth grip coating starts peeling? Can we RMA the mouse if we experience that problem?

chinook
post Aug 20 2009, 12:56 AM

Getting Started
**
Junior Member
273 posts

Joined: May 2005
From: Kelana Jaya


Oh wow.. The Naga even comes with a trainer to help users get used to it. Cool stuff.

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