streamyx hire monkeys as agents,that's why. They also dunno their geography well. Last time the recorded message said was areas affected prob was Klang Valley,Sabah and Sarawak. So i ask the agent Shah Alam affected or not,and she said no, the place affected is Klang Valley, Sabah and Sarawak. Then I asked her, Shah Alam not under Klang Valley ke? she say eerrr and changed the subject. MONKEYSSSS