Aug 22 2010, 03:34 PM
QUOTE(darrentan.76 @ Jul 31 2010, 08:24 PM)
Hey guys,
I'm on a 1mbps plan and recently I notice my download speed is stuck at 50kb/s then I went to check my router status and it says:
Status: Up
Downstream Rate: 416 kbps
Upstream Rate: 512 kbps
Does this mean they put me back on 512kbps plan? I keep disconnect and reconnect, regardless of which ip my speed is the same.
Browsing speed is also greatly affected, especially on internal websites.
could be.... i've been experiencing 512kbps for the past few months when i'm actually paying RM 88 monthly for 1mbps. then i called them up this morning, they told me my plan is actually 512 for RM 88 (the old one). i was like wtf.... i'd been using 1mbps for the past 5 years then suddenly u tell me my plan is the old 512 plan but still have to pay RM 88 monthly. then how come previous years when i called the hotline reporting similar slow connection problem, the staff also acknowledged my plan was 1mbps & i was able to get back my 1mbps speed. and now u tell me your system database shows that my subscription is 512 for the same price....... my goodness......I'm on a 1mbps plan and recently I notice my download speed is stuck at 50kb/s then I went to check my router status and it says:
Status: Up
Downstream Rate: 416 kbps
Upstream Rate: 512 kbps
Does this mean they put me back on 512kbps plan? I keep disconnect and reconnect, regardless of which ip my speed is the same.
Browsing speed is also greatly affected, especially on internal websites.
then they said i can go tmpoint upgrade to 1mbps without extra charge. y can't they just auto restore it back to 1mbps since i'm already paying RM 88 monthly, need to waste my time go there somemore & obviously is their own error. bleh.....
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