i say i want a refund, he said he will only take the unit back now for 2k because it is considered 2nd hand.

I told them gimme back the RM200 deposit. Took the money, went to ESH instead.

fuyoh...so bad the shop...
next time just buy from htkaki better

wa... this kinda things also happen in KL???? thought only happen in china

didnt know legend ss2 is so fahking pariah.....how about old klang road or sri petaling? ive always bought av from sri petaling.....so far i think the ppl there r ok.......aiyoyo,later im going there to check out s10 n x10 la.....suddenly got bad impression......i dun know who is the boss,the one i always deal with in sri petaling ...his eyes always half close....n got misai....40++is he the boss?

When I reach home from work on friday, I was shocked to find that they shipped me a x10 instead of s10. The box was resealed and in bad condition. i learn from this forum to check the display time, it was used for 88 hours and turn on and off for 56 time.It was over 10pm that day so I didn't managed to call them that same nite.

didnt know legend ss2 is so fahking pariah.....how about old klang road or sri petaling? ive always bought av from sri petaling.....so far i think the ppl there r ok.......aiyoyo,later im going there to check out s10 n x10 la.....suddenly got bad impression......i dun know who is the boss,the one i always deal with in sri petaling ...his eyes always half close....n got misai....40++is he the boss?

In fact, I almost wanted to place an order for my Pana airconds, and 42S10k. Honestly, their price is very attractive. One thing I don't like about them is their sales tactic. most of their workers advised me not to purchased anything from the shop next to them (can't remember the shop name).

The way how they said is "the shop next to us is a con-shop, they sell stuff in very cheap price, but whenever u wanna pick up the stuff after u've paid the $$$, they will say no stock, and will ask u to get a replacement instead".

After all, it seems like Legend is the main culprit then.

think that store's reputation is abt the same as legend......both are quite legendary.....in a not so good way..

So, where should we go for cheap & reputable electrical stuff in SS2/PJ?

that y i prefer cash n carry.. safer that way

Scotty watch out....u r only a few doors away from them. Later they send their taikor to ur shop haha

Scotty watch out....u r only a few doors away from them. Later they send their taikor to ur shop haha

scotty is a few doors away from legend?

???? normally legend qoute price is cash and carry.....but if someone bought a 50inch TV,how to "carry" himself?? unless u got foldable car seats or van or MPV......yes...mr. lim sri petaling is ok......any others shop like legend,that have competitive price?

bought a sony 40" and bring it back home in my proton savvy.. fit just nicely.. but immediately lock all door.. afraid it will push open byitself

erm, 40' can fit savvy....do u think 50' can fit into gen2?if can, just want to cash and carry....afraid to hear all the story..

erm, 40' can fit savvy....do u think 50' can fit into gen2?if can, just want to cash and carry....afraid to hear all the story..

In regards to the above matter, I am a representative from legend ss2. We from Legend ss2 has been open for over 20 years, and we are confident and have a certain name of our own. after thoroughly going through our system, we manage to check that only 2 of the s10 model has been sold by our company as of 10 jun 2009, as this is a new model. It is also a company policy for us to deliver our goods to customer directly.By saying this, we only deliver goods to the customer him/herself, this is for safety purposes. furthermore, delivering goods to a maid is impossible. We are also afraid if anything goes missing while we are over, we would get the blame for it.

Once an order is done, our logistic departement will automatically arrange for a delivery, and our logistic department doesn't have a women employee, as mention by the above post. and as for a worker name lian, the only person that comes close to this name is an employee by the name of liang, is this him? Even if this is him, as according to our records, liang did not sold any s10 models until 10 jun 2009.

as according to the post above, payment was made via cheque. if the goods was delivered in a bad condition/different modal, stopping the cheque would be the obvious thing to do. if all this is true, why not stop the cheque? If an order was made, there would deffinately be an invoice from us. with prove of this invoice, my manager has agreed to compensate RM5000. Please bring this invoice to our shop, and if all this is false, please delete this tread so that the name of our company wont be affected.

We are confident that all this is UNTRUE, and please do not make false accusation on our company. If u really do have the invoice, please come forward with it and prove yourself. Don't give our company a bad name by making false treads here.

Please call our company at 012-3893063, if u really do have the invoice, we will make the conpensation.

The lady has spoken .....but 2 bad experiences is enuf for me not to go back to Legend.

They say 1st mistake is because u r just human. 2nd mistake could happen when u try to give 1st mistake a second chance but if u let same mistakes happen to u thrice...u r just simply stupid

it's good that legend ss2 representative comes here to clarify this

i dont really care what your company did last time. As long as they improve their customer service and be honest, things will improve and settle up.

daren123,as for your info, either ur company has a bad name and reputation last time as your competitor shop has police report against you and the same police report your company has against the shop beside you. But this is not important, as you know internet nowadays play important role to your company sales and reputation.

Up thru this years, your legend company has being expanding rapidly, can tell from your boss driving mercedes S class and wearing rolex watch and the whole row of legend shop in ss2. So the history of your company whether bad or good is not important anymore.

What's is important is NOW. How you guys make business. By assuming from your reply, I guess legend did improve. Your company has expand and no point risking anything in the future to jeorpadize the business as one crook salesman and mistake will lead the business down as you know the power of INTERNET.

With all the live experience sharing from the forumers here, I would never step in Legend again....  Truth is so many electronic shops out there, why should we need to visit once that known to have bad reputation?

In regards to the above matter, I am a representative from legend ss2. We from Legend ss2 has been open for over 20 years, and we are confident and have a certain name of our own. after thoroughly going through our system, we manage to check that only 2 of the s10 model has been sold by our company as of 10 jun 2009, as this is a new model. It is also a company policy for us to deliver our goods to customer directly.By saying this, we only deliver goods to the customer him/herself, this is for safety purposes. furthermore, delivering goods to a maid is impossible. We are also afraid if anything goes missing while we are over, we would get the blame for it.

Once an order is done, our logistic departement will automatically arrange for a delivery, and our logistic department doesn't have a women employee, as mention by the above post. and as for a worker name lian, the only person that comes close to this name is an employee by the name of liang, is this him? Even if this is him, as according to our records, liang did not sold any s10 models until 10 jun 2009.

as according to the post above, payment was made via cheque. if the goods was delivered in a bad condition/different modal, stopping the cheque would be the obvious thing to do. if all this is true, why not stop the cheque? If an order was made, there would deffinately be an invoice from us. with prove of this invoice, my manager has agreed to compensate RM5000. Please bring this invoice to our shop, and if all this is false, please delete this tread so that the name of our company wont be affected.

We are confident that all this is UNTRUE, and please do not make false accusation on our company. If u really do have the invoice, please come forward with it and prove yourself. Don't give our company a bad name by making false treads here.

Please call our company at 012-3893063, if u really do have the invoice, we will make the conpensation.

Never buy TV from this shop... they give display unit to customer!! last time my dad wan order pioneer kuro from them then i saw two ppl taking out a LG display unit and put inside the original box and seal it up.

Oh ya, i recommend desa HT and ESH

I bought my Toshiba Regza from Desa Home LYP. I suspected they gave me a display set. Judging from the light scratches and the plastic cover looked like it was open. And at the top of my LCD screen the backlight is uneven. Really regret buying from Desa HT.

why not get from big reputable shops like senq or harvey norman? so far no problem on all my electrical stuffs i got it from them. may be a lil bit expensive, but peace in mind...

juz my 2 cents and i m not working for them..

but the force is strong in this one.

to add salt to the wound 

I bought my Toshiba Regza from Desa Home LYP. I suspected they gave me a display set. Judging from the light scratches and the plastic cover looked like it was open. And at the top of my LCD screen the backlight is uneven. Really regret buying from Desa HT.

Yes, strongly agreed. Jz got con by Legend SS2,pls note that the guy named Anthony, never ever buy anything from him. He got bad attitude and irresponsible.

The initial price that he gave me was including installation, which suppose to include 10F piping. and guess wat, when the technician came he ask for RM150 extra each unit for piping. Of cz i called the sales guy n his answer was "include installation" means "deliver to ur house + hang it on ur wall" and denied wat he said b4.. his attitude is like "samseng" and dont wanna pick up my call after tat.. 
Ohh..i was so angry but nothing i can do cz i hd made the full payment, sigh..big mistake..

And then the most frustrating part is all the work done by the techinician is terrible, and need my main contractor to cover for him..sigh sigh sigh...

At last, i cancelled all the elec items i ordered from the Legend SS2.

I just bought some electrical items from Legend in SS2. It isnt my first time there. I have been there many time to buy cause the prices there are much cheaper compared to places like HSL and Seng Eng.

This time i bought a fridge, fan and washing machine from them. We confirmed on Sat that the delivery time is to be before 12 on Monday. We told them that we are staying in a gated community and the delivery time is strictly from 10am to 5 pm. So today, my dad went to my house to wait for the delivery man from Legend. My dad called Legend around 11am (that's when they open) to remind them. My dad was assured that the delivery man will be there by 12.

At 1230 my dad called Legend again. This time he was told that the delivery man will be there by 1pm. At 2pm still no sign of the delivery man. So my dad called them again. He was promised that the goods will arrive by 3pm. At 355pm still no sign of anyone from Legend.

So i called them. I was informed that the delivery man was on the way. I was satisfied so i spoke to the supervisor, Mr Wong. Mr Wong said the delivery man was on his way back to SS2 to collect the goods and will be there after 5. At this point, i informed Mr Wong that my area does not allow delivery man after 5pm. Mr Wong persistently argued that the guards will let them in. I find this absolutely absurd and ridiculous. If a residence who is saying that is saying such conduct is not allowed, who is he, an outsider to determine that it can be done? I find this not only preposterous but also terribly stupid.

I told them i wanted a refund. And end of story. I related this to my cousin who then told me that he has the same experience. He went to Legend to get air conditions for his condo and he needed them urgently cause his tenant was going to move in the next day. And Legend promised that they will deliver before 5pm cause his condo also does not allow delivery after 5pm. Legend did not turn up. Neither did they call. As a results, my cousin lost his tenant.

After my episode with Legend, i called HSL to find out the prices of the items i bought. Since its highly recommended by Legend as they are energy saving and what's not, i have decided to buy the same items from somewhere else. To my horror, i was informed by HSL that those items are old stock and the respective company no longer produce them. I thought its only a marketing gimmick maybe HSL does not have in stock. So i called a few more outlets and they all confirmed the same thing. Even other electrical shops confirmed it.

If i were you, i would avoid Legend at all costs.

lets list down the stories/sales tactic they are using

1. sell u item A at a very good price. price that u will not resist. deposit paid. try to brain wash u to item B because they dont carry this specific brand A or this item A already discontinued